Brendan Ledger Email & Phone Number
Senior Director, Pay Service Experience @ 7shifts: Team Management for Restaurants
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Brendan Ledger Location
- Toronto, ON, CA
Brendan Ledger Work
- Senior Director, Pay Service Experience @ (August 2025 - Present)
- Director of Service Experience Delivery @ (March 2024 - August 2025)
- Director of Support @ (September 2021 - March 2024)
- Support Operations Manager @ (December 2020 - August 2021)
- Support Manager, North America @ (July 2017 - December 2020)
- B2B SMB Sales @ (September 2016 - June 2017)
- Operational Excellence Analyst @ (July 2015 - July 2016)
- Training and Development Analyst @ (February 2015 - July 2015)
- Training and Development Executive @ (June 2013 - February 2015)
- eGaming Escalation Manager @ (October 2012 - June 2013)
- eGaming Customer Support Representative @ (June 2011 - October 2012)
- Barman @ The Middle Shop Leixlip (October 2005 - May 2011)
Brendan Ledger Education
- Technological University Dublin
Business Management (Bachelor Degree Level 8)
2007-2011 - Colaiste Chiaran, Leixlip 2005-2007
Brendan Ledger Skills
- Agile Project Management
- B2B
- Business Process Analysis
- Business Process Design
- Business Strategy
- Change Management
- Coaching
- Consultative Selling
- Continuous Improvement
- Cross-functional Team Leadership
- Cross-team liaison
- Customer Escalation Management
- Customer Experience
- Customer Journey Mapping
- Customer Onboarding
- Customer Service
- Customer Service Management
- Customer Service Training
- Customer Support
- Customer Support Operations
- Data-driven Decision Making
- Employee Engagement
- Employee Training
- FinTech
- Frontline Leadership
- High-growth
- Influence Others
- Inspiring Leadership
- Instructional Design
- Investigation
- Issue analysis
- KPI Reporting
- Leadership
- Leadership Development
- Management
- Online Gaming
- Operating Systems
- Operational Analysis
- Operational Excellence
- Operational Strategy
- Organizational Leadership
- People Development
- People Leadership
- People Management
- Performance Management
- Point of Sale (POS) Systems
- Portfolio Management
- Process Improvement
- Project Management
- Quality Assurance
- SaaS
- Sales Cycle Management
- Sales Processes
- Salesforce.com
- Scalability
- Service Delivery Management
- Software as a Service (SaaS)
- Stakeholder Management
- Strategic Planning
- Success Driven
- Team Building
- Team Development
- Team Leadership
- Team Motivation
- Teamwork
- Technical Support
- Training Analysis
- Training Delivery
- Training Management
- Training Program Development
- Transformational Leadership
- Troubleshooting
Brendan Ledger Summary
- Brendan Ledger, based in Toronto, ON, CA, is currently a Senior Director, Pay Service Experience at 7shifts. Brendan Ledger brings experience from previous roles at 7shifts and Vend, a Lightspeed Company. Brendan Ledger holds a 2007 - 2011 Business Management in Bachelor Degree Level 8 @ Technological University Dublin. With a robust skill set that includes Agile Project Management, B2B, Business Process Analysis, Business Process Design, Business Strategy and more. Brendan Ledger has 1 emails and 1 mobile phone numbers on RocketReach.
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