Brendan James Email & Phone Number
Director, Global BPO Operations @ Wayfair
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Brendan James Location
- Dublin, IE
Brendan James Work
- Director, Global BPO Operations @ (June 2023 - Present)
- GM Customer Service @ (July 2021 - May 2023)
- Director of Operations @ (January 2018 - January 2021)
- Director of Customer Service @ (July 2018 - February 2020)
- Global Head of Contact Centers | Operations @ (May 2017 - June 2018)
- International Program Manager | Operations @ (January 2016 - May 2017)
- Customer Service Operations Manager @ hungryhouse (January 2014 - December 2015)
- Event Supervisor @ (January 2010 - January 2013)
- Customer Service Representative @ (January 2008 - January 2010)
Brendan James Education
- Monash University
Bachelor’s Degree (Business and Commerce)
2004-2008 - Korumburra Secondary College
High School (High School)
1999-2004 - Monash University
Bachelor of Business (Bachelor of Business)
Brendan James Skills
- Customer Service
- Management
- Team Leadership
- Customer Satisfaction
- Project Management
- Time Management
- Salesforce.com
- Event Management
- Social Media
- Events Coordination
- Hospitality
- Research
- Recruiting
- Hospitality Service
- Leadership
- Purchasing
- Coaching
- Audio Visual Support
- Website Updating
- Call Centers
- Soft Skills
- Public Speaking
- SLA
- Event Planning
- Contractor Supervision
- Microsoft Word
- Sales
- Teamwork
- Microsoft Office
- Customer Experience
- Team Building
- People Management
- Negotiation
- Customer Service Management
- Team Management
- Strategy
- Net Promoter Score
- Training
- Customer Support
- Performance Management
Brendan James Summary
- Brendan James, based in Dublin, IE, is currently a Director, Global BPO Operations at Wayfair. Brendan James brings experience from previous roles at Wayfair, Omio and Delivery Hero. Brendan James holds a 2004 - 2008 Bachelor’s Degree in Business and Commerce @ Monash University. With a robust skill set that includes Customer Service, Management, Team Leadership, Customer Satisfaction, Project Management and more. Brendan James has 3 emails and 2 mobile phone numbers on RocketReach.
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