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Brenda Olson Location
Aurora, CO, US
Brenda Olson Work
Customer Care Center Manager @ (June 2014 - Present)
Customer Care Center Auto Representative @ (January 2006 - June 2014)
Senior processor @ American Family Insurance (September 2000 - January 2007)
Brenda Olson Education
Community College of Aurora
Associate of Science - AS (Business)
2001-2004
Brenda Olson Skills
Analytical Skills
Auto Claims
Automobile Liability
Call Centers
Claim Investigation
Claims Handling
Claims Investigations
Claims Management
Claims Processing
Claims Resolution
Commercial Insurance
Communication
Complaint Management
Customer Experience
Customer Experience Management
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Decision-Making
Documentation
Employee Engagement
Employee Management
Employee Relations
Employee Training
File Management
General Insurance
Insurance
Insurance Claims
Leadership
Liability
Liability Analysis
Management
Mentoring
Mentoring New Hires
Microsoft Outlook
New Hire Training
People Development
People Management
Personal Lines Auto
Personnel Supervision
Process Improvement
Property & Casualty Insurance
Retail Operations
Team Building
Team Leadership
Team Mentoring
Time Management
Training
PowerPoint
Microsoft Office
Property And Casualty Insurance
Property And Casualty
Project Management
Health Insurance
Brenda Olson Summary
Brenda Olson, based in Aurora, CO, US, is currently a Customer Care Center Manager at American Family Insurance. Brenda Olson brings experience from previous roles at American Family Insurance. Brenda Olson holds a 2001 - 2004 Associate of Science - AS in Business @ Community College of Aurora. With a robust skill set that includes Analytical Skills, Auto Claims, Automobile Liability, Call Centers, Claim Investigation and more. Brenda Olson has 2 emails and 2 mobile phone numbers on RocketReach.
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