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Brayan Carpio Location
New York, NY, US
Brayan Carpio Work
Contact Center Sales and Training Coach @ (February 2026 - Present)
Director - Sales and Call Center Operations @ (August 2024 - March 2026)
Senior Call Center Manager @ (February 2022 - August 2024)
Contact Center Manager @ (February 2019 - February 2022)
Operations Manager @ Community Cares United (May 2015 - February 2019)
Call Center Manager @ Community Cares United (September 2013 - May 2015)
Call Center Manager @ (September 2012 - July 2013)
Inside Sales Representative @ (October 2009 - August 2012)
Brayan Carpio Education
Middlesex College
Associate's degree (Business Administration and Management, General)
Brayan Carpio Skills
Accounting
Business-to-Business (B2B)
Call Center Administration
Call Center Development
Coaching
Collaborative Problem Solving
Communication
Contact Center Management
Contact Center Operations
Customer Experience
Daily Operations
HCP
Leadership
Point of Sale (POS) Systems
Positive Work Environment
Service Centers
Spanish
Strategic Planning
Telecommunications
Territory Growth
Territory Management
Workforce Management
Brayan Carpio Summary
Brayan Carpio, based in New York, NY, US, is currently a Contact Center Sales and Training Coach at PNC Ai. Brayan Carpio brings experience from previous roles at Call 4 You Marketing - WeMakeCalls4You.com, Your Hearing Network and Community Cares United. Brayan Carpio holds a Associate's degree in Business Administration and Management, General @ Middlesex College. With a robust skill set that includes Accounting, Business-to-Business (B2B), Call Center Administration, Call Center Development, Coaching and more. Brayan Carpio has 2 emails and 2 mobile phone numbers on RocketReach.
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