Branimir Spajić Email & Phone Number
Director | Strategic Human Resources Planning, Performance Management and Employee Wellbeing @ Hrvatski Telekom
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Branimir Spajić Location
- Croatia
Branimir Spajić Work
- 2025 -now Director | Strategic Human Resources Planning, Performance Management and Employee Wellbeing @
- 2023 -2025 Director | Customer Finance Management @
- 2018 -2023 Director | Customer Experience Management @
- 2017 -2018 Head | Complaints Management Section, Customer Experience Management @
- 2015 -2017 Head | Customer Escalation Management Process Section, Customer Experience Management @
- 2014 -2015 Lead | Operational Excellence @
- 2013 -2014 Lead | Revenue Boost Program @
- 2013 -2013 Team Leader @
- 2011 -2013 Senior Customer Service Support Agent @
- 2011 -2011 CSR @
- 2020 -now Management Board and Council Member @
- 2017 -now Public Speaker and Lecturer @ Freelance
Branimir Spajić Education
- Algebra e-Leadership MBA
EMBA (e-Leadership MBA)
2019-2021 - Department of Physics, Physics and Computer Science, University J. J. Strossmayer in Osijek
Master's degree (Physics and Computer Science)
2010-2012 - Department of Physics, Physics and Computer Science, University J. J. Strossmayer in Osijek
Bachelor of Science (B.Sc.) (Physics And Computer Scinence)
2005-2010 - General Grammar School A.G. Matoš, Đakovo 2000-2004
Branimir Spajić Skills
- Sales Management
- Sales Presentations
- Sales & Marketing Leadership
- Customer Service
- Customer Retention
- Project Management
- Corel Draw
- Provisioning
- MS Project
- Sales
- Team Leadership
- Sales Management Coaching
- Sales Process Implementation
- Contact Centers
- Team Management
- Sales and Management analysis and desicion making
- Customer Experience
- Statistical Data Analysis
- Customer Satisfaction
- Training
- Coaching
- Project Planning
- Negotiation
- Direct Sales
- Teamwork
- Sales Process
- Leadership
- Troubleshooting
- CRM
- Mobile Devices
- VoIP
- Business Process
- Databases
- Sales Operations
- Telecommunications
- Mobile Communications
Branimir Spajić Summary
- Branimir Spajić, based in Croatia, is currently a Director | Strategic Human Resources Planning, Performance Management and Employee Wellbeing at Hrvatski Telekom. Branimir Spajić brings experience from previous roles at Hrvatski Telekom. Branimir Spajić holds a 2019 - 2021 EMBA in e-Leadership MBA @ Algebra e-Leadership MBA. With a robust skill set that includes Sales Management, Sales Presentations, Sales & Marketing Leadership, Customer Service, Customer Retention and more. Branimir Spajić has 3 emails and 2 mobile phone numbers on RocketReach.
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