Customer Success Manager @ (November 2022 - November 2024)
Product Support Specialist @ (July 2021 - November 2024)
Skilljar culture Ambassador @ (May 2023 - May 2024)
Data Analyst @ (September 2018 - March 2020)
Support Team Manager @ (November 2014 - September 2018)
Netflix in the Community @ (January 2016 - January 2017)
Lead dental Assistant @ (May 2008 - September 2014)
Brandy M. Skills
Alternative Solutions
Analytical Skills
Artificial Intelligence (AI)
Attention to Detail
CSM
Cascading Style Sheets (CSS)
Client Relations
Coaching
Collaborative Problem Solving
Communication
Confidentiality
Confluence
Creative Problem Solving
Cross-functional Team Leadership
Customer Advocacy
Customer Engagement
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Success
Customer Support
Dental Assisting
Dental Implants
Dental Insurance
Dental Restoration
Dental Sales
Dental Surgery
Documentation
Easily Adaptable
Enablement
Front Office
HTML5
High Stress Environment
Independent Thinking
Interpersonal Skills
JavaScript
Jira
Manual Testing
Office Administration
Onboarding
Online Social Networking
Organization Skills
Product Adoption
Product Strategy
Project Management
Quality Assurance
Salesforce Lightning
Salesforce.com
Software as a Service (SaaS)
Strategy
Support Management
Support Services
Team Coordination
Team Leadership
Teamwork
Unbiased
User Adoption
Voice of the Customer
Zendesk
Brandy M. Summary
Brandy M., based in Salt Lake City, UT, US, is currently a Scaled Support (Digital Customer Success Initiative) at Verifiable. Brandy M. brings experience from previous roles at Skilljar. With a robust skill set that includes Alternative Solutions, Analytical Skills, Artificial Intelligence (AI), Attention to Detail, CSM and more. Brandy M. has 1 emails on RocketReach.
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