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Brandy Holdridge Location

San Antonio, TX, US

Brandy Holdridge Work

Advisor @ (July 2024 - Present)
Customer Experience Manager @ (July 2018 - September 2023)
Customer Experience Supervisor @ (January 2016 - July 2018)
Licensed Insurance Agent @ (October 2012 - January 2016)
Senior Insurance Specialist @ (July 1997 - September 2011)

Brandy Holdridge Education

The University of Texas at San Antonio
BUSINESS (MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES)

Brandy Holdridge Skills

Accident Investigation
Accounting
Analytical Skills
Appointment Scheduling
Attention to Detail
Auto Claims
Briefing
Builds Relationships
Business Ethics
Call Center Administration
Call Processing
Call center start-up
Cancellations
Claims Management
Coaching
Collaborative Problem Solving
Communication
Computer Literacy
Confidentiality
Contact Center Management
Contact Center Operations
Critical Thinking
Cross-training
Customer Engagement
Customer Experience
Customer Experience Management
Customer Journey Mapping
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Customer Support
Data Analysis
Delegation
Diary Management
Direct Sales
Document Preparation
Documentation
Easily Adaptable
Employee Engagement
Flood Insurance
Fraud Claims
Fraud Investigations
HR Policies
Insurance
Insurance Claims
Interpersonal Skills
Investigation
Itineraries
Key Performance Indicators
Leadership
Management Systems
New Business Opportunities
New Hires
Office Equipment
Organization Skills
Payroll Administration
People Management
Performance Metrics
Personal Assistance
Phone Etiquette
Presentations
Pressure Situations
Problem Solving
Project Management
Property Claims
Quality Assurance
Quality Auditing
Quality Control
Quality Reviews
Quantitative Analytics
Receptionist Duties
Relationship Building
Resolving Issues
Sales
Sales & Marketing
Sensitive Information
Service Levels
Service-Level Agreements (SLA)
Skilled Multi-tasker
Social Media
Social Media Marketing
Solid Professional Standards
Startups
Supervisory Skills
Team Leadership
Team Management
Teamwork
Technical Support
Telecommunications
Telephone Reception
Time Management
Timekeeping
Training
Training and Development (HR)
Turnover
Virtual Teams
Sales and Marketing

Brandy Holdridge Summary

Brandy Holdridge, based in San Antonio, TX, US, is currently a Advisor at Flybook Reservation Software. Brandy Holdridge brings experience from previous roles at Anyplace, HotelTonight, Nationwide and USAA. Brandy Holdridge holds a BUSINESS in MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES @ The University of Texas at San Antonio. With a robust skill set that includes Accident Investigation, Accounting, Analytical Skills, Appointment Scheduling, Attention to Detail and more. Brandy Holdridge has 1 emails and 1 mobile phone numbers on RocketReach.