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Brandy Ford Location
Aurora, CO, US
Brandy Ford Work
Case Manager @ (August 2023 - Present)
Business Billing Escalation Specialist @ (May 2018 - November 2019)
QA Project Role @ (February 2017 - May 2018)
Business Consultant @ (September 2016 - February 2017)
General Manager @ Turner Transit (October 2015 - March 2016)
Quality Assurance Auditor and Trainer, Customer Experience Supervisor, Upsell Operations Analyst II @ (March 2001 - December 2015)
Business and Operations Analyst II @ (March 2001 - December 2015)
Retail Services Analyst III @ (November 2013 - October 2014)
Customer Experience Specialist and Supervisor @ (July 2010 - October 2012)
National Quality Development Auditor and Trainer @ (May 2002 - July 2010)
OPS Management Support @ (October 2001 - May 2002)
Brandy Ford Skills
Analysis
Auditing
Business Analysis
Business Process Improvement
Call Centers
Case Management
Change Management
Coaching
Computer Literacy
Cross-functional Team Leadership
Customer Experience
Customer Experience Consulting
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer-focused Service
Data Entry
Interpersonal Skills
Leadership
Management
Mental Health
Microsoft Excel
Microsoft Office
Operations Management
Performance Management
Problem Solving
Process Improvement
Project Management
Quality Assurance
Relationship Building
Sales
Soft Skills
Team Building
Team Leadership
Telecommunications
Training
Training & Development
Trauma Informed Care
Trauma Survivors
Troubleshooting
Vendor Management
Cross Functional Team Leadership
Brandy Ford Summary
Brandy Ford, based in Aurora, CO, US, is currently a Case Manager at Non-Profit Organization. Brandy Ford brings experience from previous roles at Comcast Business and Turner Transit. With a robust skill set that includes Analysis, Auditing, Business Analysis, Business Process Improvement, Call Centers and more. Brandy Ford has 2 emails and 3 mobile phone numbers on RocketReach.
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