Senior Technical Account Manager @ (March 2025 - February 2026)
Client Operations Enablement Manager @ (July 2022 - June 2025)
Telecommunications Manager @ (April 2019 - July 2022)
Senior Manager, Contact Center @ (October 2015 - April 2019)
Workforce Management Analyst @ (August 2013 - September 2015)
Corporate Trainer @ (November 2012 - July 2013)
Success Coach - Training and Development @ (June 2010 - September 2012)
Sales Supervisor @ Acquinity Interactive (January 2012 - January 2012)
Brandon Wade Education
McQueen High School
(Basic Studies)
2002-2005
Brandon Wade Skills
Contact Center Operations
Project Implementation
Strategy
Call Centers
Leadership
Customer Service
Customer Satisfaction
Management
Training
Team Building
Team Leadership
Microsoft Office
Time Management
Strategic Planning
PowerPoint
Microsoft Excel
Networking
CRM
Process Improvement
Contact Centers
Customer Relationship Management (CRM)
Business Process Improvement
Brandon Wade Summary
Brandon Wade, based in Phoenix, AZ, US, is currently a Director, Client Platform Strategy and Enablement at Genesis Revenue Recovery. Brandon Wade brings experience from previous roles at NiCE and Rent.. Brandon Wade holds a 2002 - 2005 McQueen High School. With a robust skill set that includes Contact Center Operations, Project Implementation, Strategy, Call Centers, Leadership and more. Brandon Wade has 2 emails and 1 mobile phone numbers on RocketReach.
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