Development Team Lead @ (September 2025 - March 2026)
ServiceNow Functional Lead @ (January 2025 - September 2025)
Senior ServiceNow Developer and Analyst @ (September 2024 - January 2025)
ServiceNow Business Analyst and Developer @ (May 2023 - September 2024)
Technology Manager @ (December 2022 - June 2023)
Support Systems Administrator II @ (July 2022 - December 2022)
System Administrator @ (April 2022 - December 2022)
Information Technology Manager @ (October 2020 - April 2022)
Senior Systems Administrator @ Scott County Public Library (March 2020 - October 2020)
Computer Support Specialist @ (April 2020 - May 2020)
Service Desk Analyst @ (June 2012 - March 2020)
Customer Relations Representative @ (June 2011 - May 2012)
Customer Service Supervisor @ (October 2010 - June 2011)
Consultant and Manager @ (January 2005 - August 2010)
Computer Aide @ (June 2009 - March 2010)
Brandon Morgan Education
University of Kentucky
Master of Science - MS (Information Technology)
2019-2022
Eastern Kentucky University
Bachelor of Science - BS (PSYCHOLOGY)
2017-2019
University of Kentucky
Bachelor of Arts (B.A.) (PSYCHOLOGY)
2008-2015
Brandon Morgan Skills
Active Directory
Adaptability
Adobe Creative Suite
Agile Methodologies
Agile Project Management
Airwatch
Allscripts
Analytical Skills
Checkpoint Security
Citrix XenApp
Computer Hardware
Customer Relationship Management (CRM)
Customer Service
Data Analytics
Development
Escalation Process
Google Analytics
HDI Support Center Analyst
IT Service Management
ITIL
ITIL v3 Foundations Certified
Information Technology
Intellection
Management
Microsoft Exchange
Microsoft Office
Microsoft SQL Server
Networking
Office 365
Office 365 Administration
Payroll Processing
R
Request Management
SAP
SQL
Salesforce
Scrum
Service Desk
SharePoint
Splunk
System Administration
System Center Configuration Manager (SCCM)
Tableau
Technical Support
Technology Change Management
Troubleshooting
Vocera
Web Analytics
Windows
Windows 10
Windows 7
Windows Server
Windows 8
Input
Professional Services
Windows XP
Sunrise Clinical Manager
Context
Integration
Brandon Morgan Summary
Brandon Morgan, based in Lexington, KY, US, is currently a ServiceNow Technical Product Manager at CRI Advantage. Brandon Morgan brings experience from previous roles at Crossfuze and CRI Advantage. Brandon Morgan holds a 2019 - 2022 Master of Science - MS in Information Technology @ University of Kentucky. With a robust skill set that includes Active Directory, Adaptability, Adobe Creative Suite, Agile Methodologies, Agile Project Management and more. Brandon Morgan has 2 emails and 2 mobile phone numbers on RocketReach.
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