Customer Success Manager @ (December 2019 - April 2022)
Service Desk Team Lead @ (February 2017 - December 2019)
Support Desk Tech Lead @ (April 2016 - February 2017)
Support Desk and Customer Success Manager @ (July 2012 - March 2016)
Help Desk Team Lead @ (June 2000 - July 2012)
Brandon Lanning Education
Highland Community College
Information Technology
1997-2000
Brandon Lanning Skills
Account Management
Bodybuilding coach
Business Management
Career Path Planning
Cloud Computing
Cold Calling
Communication
Coping
Critical Thinking
Customer Communication
Customer Journey Mapping
Customer Service
Customer Service Management
Customer Success
Cybersecurity
Decision-Making
Difficult Situations
Diversity & Inclusion
Email
Exceeding Customer Expectations
IT Security Operations
Information Technology
Instructional Design
Interpersonal Communication
Interpersonal Leadership
Leadership
Management
Mindfulness
Network Security
Organizational Leadership
Palo Alto Networks
People Management
Personal Development
Presentation Skills
Productivity Improvement
Sales Prospecting
Salesforce.com
Security Awareness
Servant Leadership
Skills Analysis
Support Management
Talent Management
Team Leadership
Team Management
Telecommuting
Time Management
Training Delivery
Voice of the Customer
Wellness
Workplace Relationships
Written Communication
Brandon Lanning Summary
Brandon Lanning, based in Kansas City, MO, US, is currently a Certified Personal Trainer at YMCA of Greater Kansas City. Brandon Lanning brings experience from previous roles at YMCA of Greater Kansas City, Connect, Palo Alto Networks and Menlo. Brandon Lanning holds a 1997 - 2000 Information Technology @ Highland Community College. With a robust skill set that includes Account Management, Bodybuilding coach, Business Management, Career Path Planning, Cloud Computing and more. Brandon Lanning has 2 emails and 1 mobile phone numbers on RocketReach.
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