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Brandon Hafler Location
New York, NY, US
Brandon Hafler Work
Vice President of Customer Success @ (September 2026 - Present)
Director of Customer Success @ (April 2025 - September 2026)
Director of Customer Success @ (March 2021 - April 2025)
Manager of Customer Success @ (October 2020 - February 2021)
Customer Success Manager @ (June 2017 - September 2020)
Brandon Hafler Education
The Johns Hopkins University
Bachelor's degree
2013-2017
Pine Crest School
High School Diploma
2009-2013
Brandon Hafler Skills
Account Expansion
Account Management
Agile Methodologies
Bloomberg Terminal
Bond Markets
Budget Management
Business Development
Business-to-Business (B2B)
C Suite
Change Management
Churn Management
ChurnZero
Client Relations
Consultative Selling
Contract Negotiation
Cross-functional Team Leadership
Customer Advocacy
Customer Enablement
Customer Engagement
Customer Experience
Customer Health Scoring
Customer Journey Mapping
Customer Lifetime Value (CLTV)
Customer Loyalty
Customer Onboarding
Customer Outcomes
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Success
Data Analysis
Data Modeling
Deal Execution
Dealer Management
Enterprise Risk Management
Enterprise Software Sales
Executive Business Reviews (EBRs)
FinTech
Financial Analysis
First Value Attainment (FVA)
Fixed Income Strategies
Forecasting
Go-to-Market Strategy
Inter-departmental Collaboration
Investment Management
Key Account Acquisition & Retention
Key Performance Indicators
Leadership
Lean Methodologies
Looker (Software)
Management
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Negotiation
Net Promoter Score
Net Revenue Retention (NRR)
Performance Management
Portfolio Management
Portfolio Performance Analysis
Post-Sales
PowerPoint
Predictive Analytics
Presentations
Process Automation
Product Adoption
Product Management
Program Scaling
Project Lifecycle Management
Project Management
Public Speaking
Quota Achievement
Renewals
Research
Revenue & Profit Growth
Risk Management
SaaS Development
Sales
Sales Acumen
Sales Cycle Management
Sales Target Management
Salesforce Lightning
Salesforce.com
Second Order Revenue
Software as a Service (SaaS)
Stock Market
Strategic Account Growth
Strategic Hiring
Strategic Partnerships
Talent Development
Team Leadership
Team Management
Upselling
User Adoption
Value Realization
Workflow Automation
Brandon Hafler Summary
Brandon Hafler, based in New York, NY, US, is currently a Vice President of Customer Success at Bitwarden. Brandon Hafler brings experience from previous roles at Bitwarden, KnowBe4 and Bloomberg LP. Brandon Hafler holds a 2013 - 2017 Bachelor's degree @ The Johns Hopkins University. With a robust skill set that includes Account Expansion, Account Management, Agile Methodologies, Bloomberg Terminal, Bond Markets and more. Brandon Hafler has 2 emails and 1 mobile phone numbers on RocketReach.
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