Brandon Floyd Email & Phone Number
Salesforce Consultant and Salesforce Administrator and Client Success Manager @ Billhighway
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Brandon Floyd Location
- Hanahan, SC, US
Brandon Floyd Work
- Salesforce Consultant and Salesforce Administrator and Client Success Manager @ (November 2024 - Present)
- Customer Success Manager and Salesforce Administrator and Consultant @ (May 2022 - June 2024)
- Salesforce Consultant and Salesforce Administrator and Customer Success Manager @ (November 2020 - May 2022)
- Brand Development Representative @ (July 2019 - November 2020)
- Brand Development Representative @ (January 2018 - July 2019)
- Technical Support Specialist @ (May 2017 - November 2017)
- Customer Relations Manager @ (February 2016 - November 2017)
- Publishing Consultant @ (February 2015 - February 2016)
- Sales Marketing Manager @ State Farm R. J. Washington (November 2012 - December 2014)
- Sales Team Lead @ T-Mobile (May 2009 - July 2012)
Brandon Floyd Education
- Strayer University
Master's degree (Marketing)
2015-2017 - Coastal Carolina University
Bachelor's Degree (Bachelor's of Science, Art Studio)
2003-2007 - Fort Dorchester High School
High School or (General Studies)
1999-2003
Brandon Floyd Skills
- Account Management
- Analytical Skills
- Attention to Detail
- Blackboard
- Business Metrics
- Business Requirements
- Business Reviews
- CSM
- Call Center Development
- Change Management
- Clerical Skills
- Client Development
- Client Relations
- Client Services
- ClientSuccess
- Cold Calling
- Collaborative Problem Solving
- Communication
- Consultation
- Creative Problem Solving
- Critical Thinking
- Cross-Selling
- Customer Engagement
- Customer Experience
- Customer Experience Analysis
- Customer Facing Roles
- Customer Journeys
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Success
- Customer Support
- Escalation Resolution
- Insurance
- Interpersonal Skills
- Key Metrics
- Leadership
- Learning Management Systems
- Life Insurance
- Manage Client Relationships
- Manage client expectations
- Managing Accounts (Accounting)
- Marketing
- Metrics Driven
- Microsoft Word
- Mitigation Strategies
- Negotiation
- Onboarding
- Platform as a Service (PAAS)
- Presentation Skills
- Proactive Monitoring
- Problem Solving
- Product Adoption
- Product Demonstration
- Product Road Mapping
- Project Coordination
- Project Leadership
- Project Management
- Project Plans
- Relationship Building
- Resolving Issues
- Revenue Cycle Management
- Sales
- Sales Acumen
- Sales Management
- Sales and Marketing
- Salesforce CPQ
- Salesforce Lightning
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- Salesforce.com
- Salesforce.com Administration
- Service-Level Agreements (SLA)
- Skilled Multi-tasker
- Social Media Marketing
- Soft Skills
- Software Implementation
- Software Implementation Management
- Software as a Service (SaaS)
- Strategic Consulting
- Strategic Planning
- Strategy
- Team Leadership
- Teamwork
- Technical Consultation
- Technical Support
- Technical Training
- Thinking Skills
- Time Management
- Timelines
- Training
- Upselling
- Workflow Management
- Written Communication
Brandon Floyd Summary
- Brandon Floyd, based in Hanahan, SC, US, is currently a Salesforce Consultant and Salesforce Administrator and Client Success Manager at Billhighway. Brandon Floyd brings experience from previous roles at Litify, Mercero, Blackbaud and Reliant - Talent Management Solutions. Brandon Floyd holds a 2015 - 2017 Master's degree in Marketing @ Strayer University. With a robust skill set that includes Account Management, Analytical Skills, Attention to Detail, Blackboard, Business Metrics and more. Brandon Floyd has 2 emails and 3 mobile phone numbers on RocketReach.
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