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Brandon Davis Location
Melbourne, VIC, AU
Brandon Davis Work
General Manager Residential Customer Operations @ (March 2026 - Present)
Contact Centre Director @ (February 2024 - March 2026)
Transformation and Business Improvement Project @ (January 2024 - February 2024)
National Contact Centre Manager @ (March 2023 - November 2023)
Customer Service Manager @ (April 2016 - March 2023)
Customer Service Project Manager (Contract) @ (August 2015 - November 2015)
Claims Support Manager @ (April 2014 - May 2015)
Manager Retail Advice Administration @ (June 2011 - March 2014)
Culture and Engagement Manager @ (February 2010 - July 2011)
Manager, Non-Advice Service Delivery @ (January 2009 - February 2010)
Senior Associate @ (May 2008 - December 2008)
General Manager @ UtilityOne Corporation (June 2005 - December 2007)
Business Manager - Service @ (March 2003 - May 2005)
National Outbound Marketing Manager @ (June 2002 - March 2003)
Direct Sales Manager (Outbound) @ (September 2000 - May 2002)
Outbound Centre Manager @ (February 1997 - August 2000)
Brandon Davis Education
Monash University
Bachelor’s Degree (Business, Management, Marketing, and Related Support Services)
1990-1996
Brandon Davis Skills
Operations Management
Organisational Transformation
Insurance
General Insurance
Call Center
Business Process Improvement
Employee Engagement
Business Transformation
Process Improvement
Strategy
Change Management
Management
Call Centers
Leadership
Training
Program Management
Business Analysis
Coaching
Management Consulting
CRM
Business Process
Leadership Development
Integration
Recruiting
Consulting
Stakeholder Management
Telecommunications
Financial Services
Culture Change
Risk Management
Sales
Customer Experience
Service Delivery
Project Delivery
PowerPoint
SME management
Strategic Planning
Utilities
Microsoft Office
Marketing
Customer Service
Brandon Davis Summary
Brandon Davis, based in Melbourne, VIC, AU, is currently a General Manager Residential Customer Operations at Aussie Broadband. Brandon Davis brings experience from previous roles at Uniting AgeWell, City of Casey, 13cabs and Kingston City Council. Brandon Davis holds a 1990 - 1996 Bachelor’s Degree in Business, Management, Marketing, and Related Support Services @ Monash University. With a robust skill set that includes Operations Management, Organisational Transformation, Insurance, General Insurance, Call Center and more. Brandon Davis has 1 emails and 1 mobile phone numbers on RocketReach.
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