Brandon Bernero Email & Phone Number
Applications and Solutions, Scicom Infrastructure Services Inc. @ Scicom Infrastructure Services
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Brandon Bernero Location
- Memphis, TN, US
Brandon Bernero Work
- Applications and Solutions, Scicom Infrastructure Services Inc. @ (July 2019 - Present)
- Sr. Manager, Infrastructure @ (June 2014 - July 2019)
- Continuous Improvement and Reporting Manager @ (April 2012 - June 2014)
- Business Analyst II @ (January 2009 - January 2012)
- Remedy Business Analyst @ (September 2005 - August 2009)
- Customer Care Manager @ (September 2000 - January 2005)
- Supervisor @ (January 1996 - January 2000)
Brandon Bernero Education
- University of Memphis 1996-2002
Brandon Bernero Skills
- Emerging Technologies
- Key Performance Indicators
- Attention to Detail
- Customer Communication
- Incident Handling
- Active Directory
- Technology Leadership
- Technical Proficiency
- User Requirements
- Supervisory Skills
- Interpersonal Relationships
- Organization Skills
- Problem Management
- Network Operations Center (NOC)
- Major Incident Management
- Escalations Management
- Customer Support
- IT Escalation
- Incident Management
- Problem Solving
- Project Reviews
- Communication
- Applications Delivery
- Negotiation
- Establishing Relationships
- Ops
- Business Insights
- Business Reviews
- Operations
- Service Transformation
- Executive Consultation
- Customer Success
- Process Maturity
- Service Improvement
- Service Operations
- Service Delivery Optimization
- Vendor Management
- Process Improvement
- Call Center
- Change Management
- Business Analysis
- Business Process Improvement
- Team Building
- Outsourcing
- Requirements Analysis
- SDLC
- Management
- Project Management
- IT Management
- Team Management
- ITIL
- PMO
- Analysis
- Customer Satisfaction
- Integration
- Leadership
- Troubleshooting
- CRM
- Recruiting
- Software Documentation
- Call Centers
- Cross-functional Team Leadership
- BMC Remedy
- Team Leadership
- Business Intelligence
- Business Process
- Budgets
- Customer Experience
- IT Service Management
- IT Strategy
- Information Technology
- SharePoint
- Software Project Management
- Visio
- Operations Management
- System Administration
- Strategy
- Six Sigma
- Quality Assurance
- Project Planning
- MS Project
- Program Management
- Third Party Vendor Management
- Disaster Recovery
- Service Delivery
- Security
- Microsoft Excel
- Cross Functional Team Leadership
Brandon Bernero Summary
- Brandon Bernero, based in Memphis, TN, US, is currently a Applications and Solutions, Scicom Infrastructure Services Inc. at Scicom Infrastructure Services. Brandon Bernero brings experience from previous roles at The ServiceMaster Company and ServiceMaster. Brandon Bernero holds a 1996 - 2002 University of Memphis. With a robust skill set that includes Emerging Technologies, Key Performance Indicators, Attention to Detail, Customer Communication, Incident Handling and more. Brandon Bernero has 2 emails and 4 mobile phone numbers on RocketReach.
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