Application Services Manager @ (August 2021 - April 2025)
PC Support Manager @ (July 2020 - April 2025)
Vice President @ (January 2015 - June 2020)
Services Group Director @ (October 2013 - January 2015)
Service Operations Manager @ (January 2009 - September 2013)
Managed Services Coordinator @ (February 2007 - December 2008)
CIBA Vision Service Desk Manager @ (August 2001 - February 2007)
McKinsey Service Desk Supervisor @ (January 2001 - August 2001)
Solvay Pharmaceuticles Help Desk Supervisor @ (September 1997 - December 2000)
Training NCO @ (June 1995 - September 1997)
12B - Combat Engineer @ (May 1988 - September 1997)
Service Manager @ Computer 101 (January 1990 - January 1993)
Branden Smith Education
Florida State University 1990-1992
North Florida Community
A (Management/Psychology)
1988-1990
Branden Smith Skills
ConnectWise System Management
Virtualization
Managed Services
Servers
Active Directory
VMware
Disaster Recovery
Service Desk
Windows Server
Cloud Computing
Switches
Storage
Firewalls
Wireless Networking
Network Administration
VPN
Enterprise Architecture
Networking
Citrix
IT Management
Microsoft Exchange
Technical Support
Storage Area Networks
Data Center
VMware ESX
Windows 7
TCP/IP
XP
Routers
System Administration
Troubleshooting
Computer Hardware
Hardware
Security
Microsoft Technologies
SharePoint
IT Operations
Software Documentation
IT Service Management
Help Desk Support
Integration
Visio
Cisco Technologies
DNS
Windows
Operating Systems
Information Technology
ITIL
SAN
Management
Camp
Talent Acquisition
Connectwise System
Branden Smith Summary
Branden Smith, based in Atlanta, GA, US, is currently a Manager Endpoint Services at S.P. Richards. Branden Smith brings experience from previous roles at S.P. Richards, BECA | The IT Brain Power Company and BECA, The IT Brain Power Company. Branden Smith holds a 1990 - 1992 Florida State University. With a robust skill set that includes ConnectWise System Management, Virtualization, Managed Services, Servers, Active Directory and more.
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