Brady Jacobsen Email & Phone Number
Chief Customer Officer @ fullstop.ai
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Brady Jacobsen Location
- Australia
Brady Jacobsen Work
- Chief Customer Officer @ (February 2024 - Present)
- Principal Consultant @ (August 2017 - Present)
- General Manager, Digital and Customer Experience @ (August 2021 - March 2024)
- Chief Customer Officer @ (July 2019 - August 2021)
- Manager, Member Services and Operations, Velocity Frequent Flyer @ (September 2017 - October 2018)
- General Manager, Strategy and Business Operations @ (March 2016 - July 2017)
- Executive Sponsor and Founder, Pride@Post @ (November 2014 - March 2016)
- General Manager, Customer Sales and Service @ (July 2014 - March 2016)
- General Manager, Digital Sales and Service @ (June 2012 - July 2014)
- National Manager, Customer Contact Channels @ (September 2009 - June 2012)
- Director, Consumer Contact Centres @ (October 2008 - March 2009)
- Director, Customer Operations (BigPond) @ (July 2005 - October 2008)
- General Manager, Contact Centre Services @ (August 2004 - June 2005)
- Six Sigma Black Belt @ (September 2003 - September 2004)
Brady Jacobsen Education
- Melbourne Business School
Brady Jacobsen Skills
- Employee Engagement
- Call Center
- Performance Management
- Process Improvement
- Project Management
- Customer Experience
- Stakeholder Management
- Contact Centers
- Customer Retention
- Vendor Management
- Business Transformation
- Service Delivery
- Telecommunications
- Business Process Improvement
- Change Management
- Social Media
- Call Centers
- Strategy
- Operations Management
- Workforce Management
- Customer Satisfaction
- Operational Excellence
- Management
- Business Strategy
- Customer Service
- Outsourcing
- Business Development
- Strategic Planning
- Business Analysis
- Start-ups
- Leadership
- Sales
- Executive Management
- Team Leadership
- CRM
- Six Sigma
- Account Management
- Project Delivery
- Team Management
- Program Management
- Product Management
- Cross-functional Team Leadership
- Business Planning
- Channel Partners
- E-commerce
- E Commerce
- Lean Manufacturing
- Start Ups
- Cross Functional Team Leadership
- Continuous Improvement
- Research
- Business Process
- Digital Marketing
Brady Jacobsen Summary
- Brady Jacobsen, based in Australia, is currently a Chief Customer Officer at fullstop.ai. Brady Jacobsen brings experience from previous roles at ON Advisory, Vocus and Virgin Australia. Brady Jacobsen holds a Melbourne Business School. With a robust skill set that includes Employee Engagement, Call Center, Performance Management, Process Improvement, Project Management and more. Brady Jacobsen has 3 emails and 2 mobile phone numbers on RocketReach.
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Australia
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Brisbane City, QLD, AU
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