Brady Jacobsen Email & Phone Number
Chief Customer Officer @ fullstop.ai
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Brady Jacobsen Location
- Australia
Brady Jacobsen Work
- 2024 - now Chief Customer Officer @
- 2017 - now Principal Consultant @
- 2021 - 2024 General Manager, Digital and Customer Experience @
- 2019 - 2021 Chief Customer Officer @
- 2017 - 2018 Manager, Member Services and Operations, Velocity Frequent Flyer @
- 2016 - 2017 General Manager, Strategy and Business Operations @
- 2014 - 2016 Executive Sponsor and Founder, Pride@Post @
- 2014 - 2016 General Manager, Customer Sales and Service @
- 2012 - 2014 General Manager, Digital Sales and Service @
- 2009 - 2012 National Manager, Customer Contact Channels @
- 2008 - 2009 Director, Consumer Contact Centres @
- 2005 - 2008 Director, Customer Operations (BigPond) @
- 2004 - 2005 General Manager, Contact Centre Services @
- 2003 - 2004 Six Sigma Black Belt @
Brady Jacobsen Education
- Melbourne Business School
Brady Jacobsen Skills
- Employee Engagement
- Call Center
- Performance Management
- Process Improvement
- Project Management
- Customer Experience
- Stakeholder Management
- Contact Centers
- Customer Retention
- Vendor Management
- Business Transformation
- Service Delivery
- Telecommunications
- Business Process Improvement
- Change Management
- Social Media
- Call Centers
- Strategy
- Operations Management
- Workforce Management
- Customer Satisfaction
- Operational Excellence
- Management
- Business Strategy
- Customer Service
- Outsourcing
- Business Development
- Strategic Planning
- Business Analysis
- Start-ups
- Leadership
- Sales
- Executive Management
- Team Leadership
- CRM
- Six Sigma
- Account Management
- Project Delivery
- Team Management
- Program Management
- Product Management
- Cross-functional Team Leadership
- Business Planning
- Channel Partners
- E-commerce
- E Commerce
- Lean Manufacturing
- Start Ups
- Cross Functional Team Leadership
- Continuous Improvement
- Research
- Business Process
- Digital Marketing
Brady Jacobsen Summary
- Brady Jacobsen, based in Australia, is currently a Chief Customer Officer at fullstop.ai. Brady Jacobsen brings experience from previous roles at ON Advisory, Vocus and Virgin Australia. Brady Jacobsen holds a Melbourne Business School. With a robust skill set that includes Employee Engagement, Call Center, Performance Management, Process Improvement, Project Management and more. Brady Jacobsen has 2 emails and 2 mobile phone numbers on RocketReach.
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Top fullstop.ai Employees
Brady Jacobsen
Chief Customer Officer
Australia
Sophie Quon
Chief Product Officer
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Dan Corbett
UI Designer
Brisbane City, QLD, AU
Chris Mooney
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Brisbane, QLD, AU
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