Bradley Sisson Email & Phone Number
Director, Customer Care Technology, Strategy, and Operations @ Excellus BCBS
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Bradley Sisson Location
- Rochester, NY, US
Bradley Sisson Work
- 2026 - now Director, Customer Care Technology, Strategy, and Operations @
- 2022 - 2026 Director, Customer Care Operations @
- now Senior Manager, Health and Benefits Service and Retention @
- now Senior Manager, Employer Shared Responsibility and Operations and Implementation @
- now Manager, Employer Shared Responsibility and Operations @
- now Manager, Billing and Enrollments @
- 2014 - 2014 Supervisor, Billing and Reconciliation @
- now Analyst, Risk and Opportunity Program @
- now Communications Representative @
- now National Sales Representative @
Bradley Sisson Education
- Roberts Wesleyan College
Master of Science - MS (Strategic Leadership)
- Roberts Wesleyan College
Bachelor of Science - BS (Social Studies and Economics)
- Harvard Business School
Bradley Sisson Skills
- Strategy Deployment and Operational Execution
- Transformational Leadership Around Service Strategy and Modeling
- Customer Engagement, Customer Success and Sales Enablement
- Leadership
- Management
- Team Building
- Team Leadership
- Business Process Improvement
- Enterprise Risk Management
- Salesforce.com
- Performance Management
- Cross-functional Team Leadership
- Scaling for Growth
- Process and Systems Improvement
- Stakeholder Engagement
- Talent Management
- Go-to-Market Strategy
- People, Process, Systems and Change
- Programs, Projects and Special Initiatives
- Enterprise-Level Future Proofing
- Future Mapping and Environmental Scanning
- Resource Arbitrage
- Financial Agility, Cost Reduction and Revenue Capture
- Service Strategy and Modeling
- Operational Innovation
- Writing
- Editing
- Copywriting
- Proposal Writing
- Customer Service
- Risk Assessment
- Risk Management
- Operational Risk Management
- Training
- Sales
- Microsoft Excel
- Recruiting
- Employee Benefits
- Process Improvement
- Employee Relations
- Human Resources
- Time Management
- Account Reconciliation
- Cross Functional Team Leadership
- Marketing
- Project Management
Bradley Sisson Summary
- Bradley Sisson, based in Rochester, NY, US, is currently a Director, Customer Care Technology, Strategy, and Operations at Excellus BCBS. Bradley Sisson brings experience from previous roles at Excellus BCBS and Paychex. Bradley Sisson holds a Master of Science - MS in Strategic Leadership @ Roberts Wesleyan College. With a robust skill set that includes Strategy Deployment and Operational Execution, Transformational Leadership Around Service Strategy and Modeling, Customer Engagement, Customer Success and Sales Enablement, Leadership, Management and more. Bradley Sisson has 3 emails and 1 mobile phone numbers on RocketReach.
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