Bradley Sisson Email & Phone Number
Director, Customer Care Technology, Strategy, and Operations @ Excellus BCBS
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Bradley Sisson Location
- Rochester, NY, US
Bradley Sisson Work
- Director, Customer Care Technology, Strategy, and Operations @ (April 2026 - Present)
- Director, Customer Care Operations @ (November 2022 - April 2026)
- Senior Manager, Health and Benefits Service and Retention @ (January 2021 - November 2022)
- Senior Manager, Employer Shared Responsibility and Operations and Implementation @ (January 2018 - January 2022)
- Manager, Employer Shared Responsibility and Operations @ (January 2016 - January 2018)
- Manager, Billing and Enrollments @ (January 2014 - January 2016)
- Supervisor, Billing and Reconciliation @ (March 2014 - September 2014)
- Analyst, Risk and Opportunity Program @ (January 2012 - January 2014)
- Communications Representative @ (January 2008 - January 2012)
- National Sales Representative @ (January 2007 - January 2008)
Bradley Sisson Education
- Roberts Wesleyan University
Master of Science - MS (Strategic Leadership)
- Roberts Wesleyan University
Bachelor of Science - BS (Social Studies and Economics)
- Harvard Business School
Sustainable Business Strategy (Graduate Certificate)
2019
Bradley Sisson Skills
- Strategy Deployment and Operational Execution
- Transformational Leadership Around Service Strategy and Modeling
- Customer Engagement, Customer Success and Sales Enablement
- Leadership
- Management
- Team Building
- Team Leadership
- Business Process Improvement
- Enterprise Risk Management
- Salesforce.com
- Performance Management
- Cross-functional Team Leadership
- Scaling for Growth
- Process and Systems Improvement
- Stakeholder Engagement
- Talent Management
- Go-to-Market Strategy
- People, Process, Systems and Change
- Programs, Projects and Special Initiatives
- Enterprise-Level Future Proofing
- Future Mapping and Environmental Scanning
- Resource Arbitrage
- Financial Agility, Cost Reduction and Revenue Capture
- Service Strategy and Modeling
- Operational Innovation
- Strategy Deployment and Operational Execution
- Writing
- Editing
- Copywriting
- Proposal Writing
- Customer Service
- Risk Assessment
- Risk Management
- Operational Risk Management
- Training
- Sales
- Microsoft Excel
- Recruiting
- Employee Benefits
- Process Improvement
- Employee Relations
- Human Resources
- Time Management
- Account Reconciliation
- Cross Functional Team Leadership
- Marketing
- Project Management
Bradley Sisson Summary
- Bradley Sisson, based in Rochester, NY, US, is currently a Director, Customer Care Technology, Strategy, and Operations at Excellus BCBS. Bradley Sisson brings experience from previous roles at Excellus BCBS and Paychex. Bradley Sisson holds a Master of Science - MS in Strategic Leadership @ Roberts Wesleyan University. With a robust skill set that includes Strategy Deployment and Operational Execution, Transformational Leadership Around Service Strategy and Modeling, Customer Engagement, Customer Success and Sales Enablement, Leadership, Management and more. Bradley Sisson has 6 emails and 1 mobile phone numbers on RocketReach.
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