Bradley Ross Email & Phone Number
Senior Manager, Strategic Network Analysis @ General Motors
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Bradley Ross Location
- Saline, MI, US
Bradley Ross Work
- Senior Manager, Strategic Network Analysis @ (June 2023 - Present)
- Global Customer Experience Management @ (May 2018 - June 2023)
- Global Social Care Strategy @ (February 2017 - April 2018)
- Global Customer Experience: Manager, Voice of the Customer and Service Retention Strategy @ (September 2014 - February 2017)
- Customer Experience: Business Unit Manager - Customer Assistance Center @ (September 2012 - August 2014)
- Customer Experience: Manager- Roadside Assistance and Marketing Support @ (July 2011 - August 2012)
- Manager- Customer Care and Aftersales Consumer Research @ (January 2007 - June 2011)
- Analyst, Brand and Strategy Research, Global Market and Industry Analysis @ (January 2004 - December 2006)
- Area Sales Manager, General Motors Vehicle Sales Service and Marketing @ (December 2001 - December 2003)
- Analyst, Camaro and Corvette Brand Team, Vehicle Sales, Service and Marketing @ (June 2000 - November 2001)
- Financial Analyst @ (May 1995 - August 1998)
Bradley Ross Education
- State
Master of Business Administration (Marketing)
1998-2000 - University of Michigan
Bachelor of Business Administration (Finance)
1991-1995
Bradley Ross Skills
- Customer Retention
- Management
- Customer Experience Management
- Team Building
- Customer Satisfaction
- Automotive
- Market Research
- Marketing Strategy
- Cross Functional Team Leadership
- Competitive Analysis
- Brand Management
- Team Leadership
- Process Improvement
- Call Centers
- Roadside Assistance
- Customer Service
- Strategic Planning
- Web Chat
- Business Process Improvement
Bradley Ross Summary
- Bradley Ross, based in Saline, MI, US, is currently a Senior Manager, Strategic Network Analysis at General Motors. Bradley Ross brings experience from previous roles at General Motors. Bradley Ross holds a 1998 - 2000 Master of Business Administration in Marketing @ State. With a robust skill set that includes Customer Retention, Management, Customer Experience Management, Team Building, Customer Satisfaction and more. Bradley Ross has 3 emails and 1 mobile phone numbers on RocketReach.
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