Operations Support Supervisor- Workforce Management Supervisor Responsibilities @ (September 2006 - May 2013)
Help Desk Manager @ (August 2005 - September 2006)
Help Desk Supervisor @ (January 2002 - August 2005)
Financial Advisor @ (June 2001 - January 2002)
Supervisor, Participant Services Center @ (January 1997 - February 2001)
Brad Whicker Education
University of South Florida
Bachelors (Psychology)
1988-1993
Gaither High School
Brad Whicker Skills
Recruiting
Call Center
Coaching
Management
Call Centers
Financial Services
Help Desk Support
Efficiency
Operations Management
Customer Service
Time Management
Supervisory Skills
Business Process Improvement
Team Building
Team Management
Project Management
Human Resources
Strategic Planning
Analysis
Training
Leadership
Team Leadership
Budgets
Account Management
Process Improvement
Interviews
Inventory Management
PowerPoint
Cross-functional Team Leadership
Access
CRM
Leadership Development
Employee Relations
Sales
Employee Training
Business Analysis
Forecasting
Vendor Management
Sales Operations
Performance Management
Change Management
Microsoft Excel
Customer Satisfaction
Certified Fraud Examiner
Fixed Annuities
Fraud Investigations
Health Insurance
Investigation
Investments
LexisNexis
Life & Health Insurance Licenses
Medicare Supplements
Regulatory Reporting
SAR
Special Investigations
Universal Life Insurance
Brad Whicker Summary
Brad Whicker, based in Valrico, FL, US, is currently a SIU Senior Investigator Life and Health at USAA. Brad Whicker brings experience from previous roles at USAA. Brad Whicker holds a 1988 - 1993 Bachelors in Psychology @ University of South Florida. With a robust skill set that includes Recruiting, Call Center, Coaching, Management, Call Centers and more. Brad Whicker has 2 emails and 1 mobile phone numbers on RocketReach.
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