Brad Shields Location
- Boston, MA, US
Brad Shields Work
- 2019 - now Manager E911 @
- 2018 - 2019 Client Account Manager @
- 2017 - 2017 Enterprise Sales Representative @
- 2016 - 2017 Account Consultant @
- 2012 - 2016 Senior Account Manager @
- 1997 - 2011 Operations Manager @
- 2005 - 2011 Service Manager and Team Leader @
- 1992 - 1997 Manager @ McDonald’s Restaurant
Brad Shields Education
- Emmanuel College (Boston)
Masters (Masters of Management)
2007 - 2009 - Bridgewater State University
Management (Business )
1994 - 1997 - Massasoit Community College
Associate of Science (Business Management)
1990 - 1994 - weymouth
Brad Shields Skills
- Teaching
- Leadership
- QoS
- Performance Management
- IPSec
- Team Building
- Fax Server
- Data Center
- Mitel 3300
- Account Management
- Operations Management
- Business Analysis
- Managed Services
- Sales Process
- Call Center
- Call Centers
- Customer Satisfaction
- Hosted Services
- Co Location
- Virtualization
- Enterprise Software
- Firewalls
- Strategic Partnerships
- VoIP
- Vendor Management
- Sales Management
- Direct Sales
- Sonet Services
- Wireless
- Employee Engagement
- Service Delivery
- MPLS
- Customer Relations
- Ethernet
- Customer Retention
- Customer Service
- Sales Operations
- Salesforce.com
- WAN
- Disaster Recovery
- SASS
- Microsoft Excel
- SIP Trunking
- Lan Wan
- Cloud Storage
- Process Improvement
- Voice and Data Convergence
- Customer Support
- Management
- Budgets
- Project Management
- Telecommunications
- Routers
- AutoCAD
- Unified Communications
- Strategic Planning
Brad Shields Summary
- Brad Shields, based in Boston, MA, US, is currently a Manager E911 at Verizon. Brad Shields brings experience from previous roles at GTT, RCN, CenturyLink and Windstream. Brad Shields holds a 2007 - 2009 Masters in Masters of Management @ Emmanuel College (Boston). With a robust skill set that includes Teaching, Leadership, QoS, Performance Management, IPSec and more. Brad Shields has 3 emails and 1 mobile phone numbers on RocketReach.
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