2009 -2010 SVP Auto Marketing and Support @ JMA Services
2006 -2009 Contact Center Senior Manager Dallas Customer Center @ Daimler/Chrysler Financial Services
2003 -2006 Contact Center Senior Manager Troy Customer Center @ Daimler/Chrysler Financial Services
2001 -2003 Contact Center Strategy Manager @ Daimler/Chrysler Financial Services
2000 -2001 Contact Center Group Leader Late Stage Collections @ Chrysler Financial Services
1998 -2000 Retail Credit Manager @ Chrysler Financial Services
1996 -1998 Contact Center Assistant Center Manager Early Stage Collections @ Chrysler Financial Services
1986 -1996 Early Career @ Chrysler Financial Services
Brad Quick Education
Western Michigan University
Bachelor (Bachelor, Business Administration)
Walsh College
(Master of Science, Finance)
Brad Quick Skills
Marketing Strategy
Employee Relations
Call Center
Customer Service
Call Centers
Leadership
Operations Management
Forecasting
Start Ups
Customer Satisfaction
Process Improvement
Strategic Planning
Time Management
Credit
Management
Sales
Vendor Management
Outsourcing
Budgets
Project Management
Strategy
Mergers and Acquisitions
Microsoft Word
Training
Coaching
Team Leadership
Microsoft Office
Public Speaking
Risk Management
Brad Quick Summary
Brad Quick, based in Keller, TX, US, is currently a SVP Specialized Services at Santander Consumer USA Inc.. Brad Quick brings experience from previous roles at Santander Consumer USA Inc., Bank of America and JMA Services. Brad Quick holds a Bachelor in Bachelor, Business Administration @ Western Michigan University. With a robust skill set that includes Marketing Strategy, Employee Relations, Call Center, Customer Service, Call Centers and more. Brad Quick has 3 emails and 2 mobile phone numbers on RocketReach.
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