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Brad McBain Location
Bracknell, GB
Brad McBain Work
Support Manager @ (April 2025 - Present)
IS Service Desk Manager @ (October 2024 - April 2025)
3rd Line IT Support Technician \ Technical Lead @ (March 2023 - October 2024)
IT Service Manager @ (January 2020 - February 2023)
Senior Technical Support @ (August 2008 - January 2020)
System Support Specialist @ (January 2005 - August 2008)
IT Systems Analyst @ (January 2001 - December 2005)
Brad McBain Education
Farnborough College of Technology
Information Technology
Brad McBain Skills
Customer Escalation Management
Customer Relationship Management (CRM)
Customer Service
Data Centers
Decommissioning
Disaster Recovery
Facilities Operations
Help Desk Support
Hybrid Cloud
IT Escalation
IT Infrastructure Management
IT Operations
IT Service Management
ITIL
ITIL Certified
MacBook
Managed Services
Mentoring
Process Improvement
Project Delivery
Project Management
Server Administration
Service Delivery
Service Desk
Technical Documentation
Training
Windows Server
Workstations
Brad McBain Summary
Brad McBain, based in Bracknell, GB, is currently a Support Manager at The Guide Dogs for the Blind Association. Brad McBain brings experience from previous roles at The Guide Dogs for the Blind Association, Key Insite Ltd - Inspired IT and Tata Consultancy Services. Brad McBain holds a Information Technology @ Farnborough College of Technology. With a robust skill set that includes Customer Escalation Management, Customer Relationship Management (CRM), Customer Service, Data Centers, Decommissioning and more. Brad McBain has 1 emails on RocketReach.
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