Brad MacDonald Email
Head of Support (APAC) @ PTI Storage Security - Australian Distributor
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Brad MacDonald Location
- Melbourne, VIC, AU
Brad MacDonald Work
- 2021 -now Head of Support (APAC) @
- 2020 -2021 Level 2 support consultant @
- 2017 -2020 Customer Service Consultant @
- 2015 -2017 Senior Help Consultant @
- 2013 -2015 eHealth Support Coordinator @
- 2009 -2013 eHealth Operations Specialist @
- 2005 -2009 Computer Repair Technician @
- 2005 -2009 Technical Support Analyst @
- 2003 -2005 Onsite Technical Support @
- 1998 -2003 Technical Support Analyst @
Brad MacDonald Education
- Logitrain
ITIL® Foundation Certificate in IT Service Management
2017 - Melbourne Polytechnic
Diploma of Computer Systems (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
- Melbourne Polytechnic
Associate Diploma of Engineering (Computer Systems) (Computer Software Engineering)
- Whittlesea Secondary College
High School
Brad MacDonald Skills
- eHealth
- Customer Relationship Management (CRM)
- Customer Service Management
- Customer Satisfaction
- Technical Documentation
- Technical Analysis
- Information Technology
- Technical Support
- Data Analysis
- Problem Solving
Brad MacDonald Summary
- Brad MacDonald, based in Melbourne, VIC, AU, is currently a Head of Support (APAC) at PTI Storage Security - Australian Distributor. Brad MacDonald brings experience from previous roles at Zedmed Medical Software Solutions, Fred IT Group and eRx Script Exchange. Brad MacDonald holds a ITIL® Foundation Certificate in IT Service Management @ Logitrain. With a robust skill set that includes eHealth, Customer Relationship Management (CRM), Customer Service Management, Customer Satisfaction, Technical Documentation and more. Brad MacDonald has 1 emails on RocketReach.
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Top PTI Storage Security - Australian Distributor Employees
Brad MacDonald
Head of Support (APAC)
Melbourne, VIC, AU
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