Director of Fraud Analytics and Technology @ (February 2013 - November 2015)
Manager Macy's Retail Services @ (September 2010 - September 2011)
Senior Manager: Furniture and Bedding Customer Service @ (September 2010 - September 2011)
Customer Service Manager @ (June 2000 - September 2011)
Fraud Consultant @ (June 2022 - March 2025)
Director of Credit Customer Service @ (October 2011 - March 2013)
Brad Crall Education
Wittenberg University
BA (Management)
1996-2000
Brad Crall Skills
Teamwork
Financial Crimes Investigations
Call Center Administration
Call Center Development
Continuous Improvement
Banking
Customer Support
Coaching & Mentoring
Leadership
Analytics
Customer Service
Retail
Forecasting
Microsoft Excel
Team Building
Process Improvement
E-commerce
Data Analysis
Customer Experience
Team Leadership
Project Management
Analysis
Call Centers
PowerPoint
Budgets
Business Analysis
Strategy
Competitive Analysis
Microsoft Word
Business Intelligence
Financial Analysis
Coaching
Customer Satisfaction
Credit Cards
Employee Training
Product Management
Microsoft Office
Call Center
Cross-functional Team Leadership
Management
Strategic Planning
Public Speaking
E Commerce
Integration
Cross Functional Team Leadership
Brad Crall Summary
Brad Crall, based in Cincinnati, OH, US, is currently a Head of Products and Services at Mission Omega. Brad Crall brings experience from previous roles at Fifth Third Bank and Macy's Credit and Customer Services, Inc.. Brad Crall holds a 1996 - 2000 BA in Management @ Wittenberg University. With a robust skill set that includes Teamwork, Financial Crimes Investigations, Call Center Administration, Call Center Development, Continuous Improvement and more. Brad Crall has 3 emails and 2 mobile phone numbers on RocketReach.
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