BPO Global Services S.A.S Technology Stack

3CX is a software-based PBX solution with a cloud hosted option, offering users web conferencing, CRM integration, instant messaging, and native mobile apps.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.

8x8 Virtual Contact Center allows client to integrate their locations and employees into one unified virtual call center.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses.

A visual development tool for creating, publishing, and managing websites and mobile content

Contact Form 7 is a tool to manage multiple contact forms.

NewVoiceMedia is a cloud contact centre and inside sales platform designed specifically for Salesforce. Learn how customers can sell more & serve better.

Web-based control panel for website hosting.

Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the worlds telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications.

WordPress is a website and blog creation and publishing platform with tools for aesthetic designing, visitor tracking, content storage and upload.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

Java is a programming language and computing platform.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Lightbox is a script used to overlay images on the current page. It's a snap to setup and works on all modern browsers.

MySQL is an open source database that supports scalable web-based and embedded database applications.

Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

LiteSpeed Web Server (LSWS) is a high-performance Apache drop-in replacement.

Microsoft Exchange Online is a hosted email for business.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.