With a focus on empowering businesses to gain insights into their unified communications and UCaaS networks, Metropolis Corp develops AI-infused unified communications reporting and analytics technologies that improve communication, enhance customer service, and optimize operational efficiency.
How UC Analytics Help Your Business:
- Consolidates and automates reporting across all UC and UCaaS systems
- Empowers leadership to make data-driven decisions
- Improves communication and identifies excessive meetings
- Better CX through keyword and sentiment analysis
- Identifes failed routing structures and bottlenecks with QER
- Identify the most and least engaged team members to improve retention
Looking for insights into all your UC and UCaaS tools? We got it!
Our solutions integrate with Microsoft Teams, Zoom, Cisco Webex Calling, Webex Contact Center, NEC UNIVERGE BLUE, RingCentral, as well as all your on-premise cdr-based PBXes such as Avaya, Cisco Suite /Cisco UCCX, Mitel, and hundreds of others.
BrightWave, an Ansira company | 3,264 followers on LinkedIn. BrightWave, an Ansira company, is the leading email & eCRM agency and host of EiQ, Email Spotlight & Edge of the Inbox. | BrightWave, an Ansira company, is the leading email & eCRM agency. With over 15 years of experience managing the best email programs in the country, BrightWave elevates eCRM and cross-channel programs through industry-leading innovation, relationship orchestration and pioneering inbox experiences.
Headquartered in Atlanta, GA, BrightWave works with a world-class client list including Aflac, Chick-fil-A, Cox Media Group, Equifax, Ferrari North America, and Synovus.
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