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Borhan Omar Location
Egypt
Borhan Omar Work
Director of customer care and experience @ (September 2026 - Present)
VP of customer service and site head @ (August 2024 - September 2026)
Assitant vice president of customer service @ (October 2021 - August 2024)
Care Operations Senior Manager @ (February 2019 - October 2021)
Care Operations manager @ (August 2018 - February 2019)
care supervisor @ (October 2017 - August 2018)
International account performance manager @ (August 2014 - October 2017)
International account advisor @ (December 2010 - August 2014)
Direct Support Professional @ Stream Global Services (August 2010 - December 2010)
Borhan Omar Education
Ain Shams University
Bachelor’s Degree (International Law and Legal Studies)
2005-2010
Borhan Omar Skills
Ability to work on shift basis
Able to multi task and work under pressure.
Demonstrates a positive, enthusiastic, friendly attitude.
Excellent social skills and easy adoption to different environments
Excellent time and task management
Experienced in communications, efficient in leading teams and cooperation.
Problem-solving and analytical ability - developed from the numerical aspects
Proficiency in using MS Office applications
Strong verbal communication skills
Time Management
Borhan Omar Summary
Borhan Omar, based in Egypt, is currently a Director of customer care and experience at yomo. Borhan Omar brings experience from previous roles at HSBC and Careem. Borhan Omar holds a 2005 - 2010 Bachelor’s Degree in International Law and Legal Studies @ Ain Shams University. With a robust skill set that includes Ability to work on shift basis, Able to multi task and work under pressure., Demonstrates a positive, enthusiastic, friendly attitude., Excellent social skills and easy adoption to different environments, Excellent time and task management and more.
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