Operations Coordinator and Shift Manager @ (July 2009 - December 2009)
Senior Team Manager @ (October 2008 - July 2009)
Training Officer @ (January 2005 - November 2008)
Directory Assistance Agent @ Nco Group (January 2004 - October 2004)
Telemarketer @ (March 2003 - December 2003)
Practicum Trainee @ (October 2002 - March 2003)
Borge Borja Education
Far Eastern University
AB Masscommunication ( Journalism/Theater/Broadcasting)
1999-2003
St.Mary's College of Meycauayan 1995-1999
Tugatog Elementary School 1989-1995
Borge Borja Skills
BPO
Management
Call Center
Outsourcing
Six Sigma
Training
Workforce Management
Coaching
Team Leadership
Troubleshooting
Vendor Management
Call Centers
Service Delivery
Process Improvement
Performance Management
Team Management
Operations Management
Leadership
Customer Satisfaction
Contact Centers
Business Process Outsourcing Bpo
Borge Borja Summary
Borge Borja, based in Metro Manila, Philippines, is currently a Client Services Specialist at Convergys. Borge Borja brings experience from previous roles at Convergys, Arvato Ag, Intelenet Global Services and Telus International Philippines. Borge Borja holds a 1999 - 2003 AB Masscommunication in Journalism/Theater/Broadcasting @ Far Eastern University. With a robust skill set that includes BPO, Management, Call Center, Outsourcing, Six Sigma and more. Borge Borja has 1 emails on RocketReach.
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