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Bonnie Bailey Location
Santa Fe, NM, US
Bonnie Bailey Work
Merchant Success Manager @ (July 2026 - Present)
Head of Customer Experience @ (December 2023 - June 2026)
Research Coordinator @ (September 2022 - August 2023)
CX Sr Escalation Specialist @ (March 2022 - August 2022)
CX Escalation Specialist @ (June 2021 - March 2022)
Customer Experience Associate @ (May 2020 - June 2021)
Customer Contact Coordinator @ (January 2019 - March 2020)
Shift Manager @ (June 2018 - January 2019)
Educator @ McDowell Environmental Center (February 2018 - May 2018)
Instructor @ (September 2017 - December 2017)
Intern @ (May 2017 - August 2017)
Intern for Faith Formation at the Episcopal Diocese of California @ (August 2016 - February 2017)
Manatee Research Intern @ Mote Marine Laboratory (May 2015 - August 2015)
Bonnie Bailey Education
Sewanee-The University of the South
Bachelor of Science - BS (Kappa Delta, Sewanee Crew)
Bonnie Bailey Skills
Problem Solving
Attention to Detail
Customer Escalation Management
Escalation Resolution
Fraud Investigations
Customer Service
Looker (Software)
Project Coordination
Microsoft Office
Market Research
Training & Development
Resource Management
Trend Analysis
Reporting
Customer Insight
Customer Relationship Management (CRM)
Customer Retention
Risk Management
Data Entry
Survey Design
Reporting & Analysis
Qualitative & Quantitative Research Methodologies
Electronic Data Management
Communication
CRM Databases
Project Management
Teaching
Management
Environmental Education
Stream Ecology
Leadership
Ecology
Biodiversity
Public Speaking
Conservation Issues
Biology
Research
Fundraising
Community Outreach
Manatees
Amphibians
Bonnie Bailey Summary
Bonnie Bailey, based in Santa Fe, NM, US, is currently a Merchant Success Manager at SavedBy Package Protection. Bonnie Bailey brings experience from previous roles at Alice Mushrooms and The Farmer's Dog. Bonnie Bailey holds a Bachelor of Science - BS in Kappa Delta, Sewanee Crew @ Sewanee-The University of the South. With a robust skill set that includes Problem Solving, Attention to Detail, Customer Escalation Management, Escalation Resolution, Fraud Investigations and more. Bonnie Bailey has 2 emails and 3 mobile phone numbers on RocketReach.
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