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Bogdan Manole Location
Cluj-Napoca, CJ, RO
Bogdan Manole Work
Head Of Managed Services @ (August 2022 - Present)
Delivery Partner and Head of Cloud and Applications @ (August 2021 - August 2022)
Head of Service Delivery | Application Management @ (September 2020 - August 2021)
Business Area Manager - Infrastructure and Application Management @ (February 2017 - September 2020)
Technical Support Team Lead and Competence Center Coordinator @ (March 2015 - January 2017)
Operations Support Engineer @ (June 2014 - March 2015)
Software Support Engineer @ (August 2012 - June 2014)
Technical Support Team Leader @ (February 2008 - August 2012)
Customer Care Representative - Second Level Support @ (August 2007 - January 2008)
Customer Care Representative - Tehnical Support @ (December 2005 - July 2007)
Bogdan Manole Education
IMD
Driving Strategic Innovation
2025-2025
Universität St.Gallen (HSG)
International Business
2023-2023
Universitatea Spiru Haret
Marketing
2007-2010
Bogdan Manole Skills
Management Consulting
Business Planning
Strategic Thinking
Culture Change
Business Model Innovation
Business Strategy
Agile Methodologies
Team Management
Leadership
Negotiation
Technical Support
Telecommunications
Troubleshooting
Customer Satisfaction
Customer Experience
IP
Sales
Direct Sales
IT Operations
Virtualization
Enterprise Software
Microsoft SQL Server
Windows Server
Oracle SQL Developer
Oracle Database
Management
Customer Support
Team Leadership
Problem Solving
Coaching
Training
Customer Service
People Management
People Development
Networking
Customer Oriented
Result Oriented
Analytic Thinking
Telecommunication Services
Account Management
Active Listening
Attention to Detail
Budget Management
Budgeting
Business
Business Acumen
Business Development
Business Support
Business-to-Business (B2B)
Capacity Management
Capacity Planning
Cloud Computing
Communication
Customer Engagement
Customer Onboarding
Customer Success
Decision-Making
Employee Engagement
Global Teams
Growth Strategies
IT Consulting
IT Service Management
ITIL
Intellectually Curious
Internet of Things (IoT)
Journey Management
Key Performance Indicators
Mitigation Strategies
Onboarding
Operational Excellence
Operations
Operations Management
Organization Skills
Organizational Development
Partner Relationship Management
Performance Monitoring
Presentation Skills
Presentations
Product Delivery
Product Operations
Project Management
Project Performance
Resource Allocation
Resource Planning
Risk Management
Service Delivery
Service-Level Agreements (SLA)
Soft Skills
Solver
Stakeholder Management
Startups
Strategic Leadership
Strategic Planning
Strategy
Talent Assessment
Talent Development
Talent Management
Team Motivation
Team Performance
Voice of the Customer
PowerPoint
Public Speaking
Microsoft Office
Bogdan Manole Summary
Bogdan Manole, based in Cluj-Napoca, CJ, RO, is currently a Head Of Managed Services at accesa.eu. Bogdan Manole brings experience from previous roles at Computacenter Romania and accesa.eu. Bogdan Manole holds a 2025 - 2025 Driving Strategic Innovation @ IMD. With a robust skill set that includes Management Consulting, Business Planning, Strategic Thinking, Culture Change, Business Model Innovation and more. Bogdan Manole has 3 emails and 1 mobile phone numbers on RocketReach.
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