Bogdan Ilinca Email
Product and Innovation Lead @ Mediatel Data
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Bogdan Ilinca Location
- Ploiești, PH, RO
Bogdan Ilinca Work
- Product and Innovation Lead @ (July 2025 - Present)
- Product Owner @ (April 2024 - July 2025)
- Client Success Manager @ (March 2023 - April 2024)
- Supervisor - Digital Platforms @ (January 2022 - March 2023)
- Expert in Digital Platforms @ (May 2021 - December 2022)
- Contact Center Supervisor @ (July 2018 - May 2021)
- Processes expert - Contact Centers @ (November 2017 - July 2018)
- Senior Support Specialist – Contact Center Retail @ (February 2017 - November 2017)
- Card Assistance and Helpdesk Coordinator @ (August 2012 - February 2017)
- Assistant Project Manager @ (July 2011 - July 2012)
- Xdsl, Telephony and DTH TEAM Leader @ (August 2010 - July 2011)
- Customer Service Representative Xdsl Hepldesk @ (December 2008 - August 2010)
Bogdan Ilinca Education
- Universitatea Petrol-Gaze din Ploiești
Master's degree - Management of Electronic Systems (Engineering)
2009-2011 - Universitatea Petrol-Gaze din Ploiești
Electronics Engineer (Engineering)
2004-2009
Bogdan Ilinca Skills
- Business Process Improvement
- Digital Strategy
- Customer Loyalty
- Sales
- Training
- Customer Service
- People Management
- Strategy
- Customer Relationship Management (CRM)
- Contact Center Management
- Analytical Skills
- Customer Engagement
- Communication
- Product Management
- Contact Centers
- Strategy Execution
- Telecommunications
- Team Leadership
- Team Management
- Telecommunications Engineering
- Banking
- Retail Banking
- Data Analysis
- Project Management
- Workforce Planning
- Decision-Making
- Customer Experience
- Customer Support
- Teamwork
- Finance
- Coaching
- Workforce Management
- Contact Center Operations
- Customer Service Management
- Telecommunication Services
- Team Motivation
- Call Monitoring
- Workforce Analytics
- Performance Improvement
Bogdan Ilinca Summary
- Bogdan Ilinca, based in Ploiești, PH, RO, is currently a Product and Innovation Lead at Mediatel Data. Bogdan Ilinca brings experience from previous roles at Mediatel Data and BCR. Bogdan Ilinca holds a 2009 - 2011 Master's degree - Management of Electronic Systems in Engineering @ Universitatea Petrol-Gaze din Ploiești. With a robust skill set that includes Business Process Improvement, Digital Strategy, Customer Loyalty, Sales, Training and more. Bogdan Ilinca has 1 emails on RocketReach.
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