Bogdan Ilinca Email
Product and Innovation Lead @ Mediatel Data
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Bogdan Ilinca Location
- Ploiești, PH, RO
Bogdan Ilinca Work
- 2025 -now Product and Innovation Lead @
- 2024 -2025 Product Owner @
- 2023 -2024 Client Success Manager @
- 2022 -2023 Supervisor - Digital Platforms @
- 2021 -2022 Expert in Digital Platforms @
- 2018 -2021 Contact Center Supervisor @
- 2017 -2018 Processes expert - Contact Centers @
- 2017 -2017 Senior Support Specialist – Contact Center Retail @
- 2012 -2017 Card Assistance and Helpdesk Coordinator @
- 2011 -2012 Assistant Project Manager @
- 2010 -2011 Xdsl, Telephony and DTH TEAM Leader @
- 2008 -2010 Customer Service Representative Xdsl Hepldesk @
Bogdan Ilinca Education
- Universitatea Petrol-Gaze din Ploiești
Master's degree - Management of Electronic Systems (Engineering)
2009-2011 - Universitatea Petrol-Gaze din Ploiești
Electronics Engineer (Engineering)
2004-2009
Bogdan Ilinca Skills
- Business Process Improvement
- Digital Strategy
- Customer Loyalty
- Sales
- Training
- Customer Service
- People Management
- Strategy
- Customer Relationship Management (CRM)
- Contact Center Management
- Analytical Skills
- Customer Engagement
- Communication
- Product Management
- Contact Centers
- Strategy Execution
- Telecommunications
- Team Leadership
- Team Management
- Telecommunications Engineering
- Banking
- Retail Banking
- Data Analysis
- Project Management
- Workforce Planning
- Decision-Making
- Customer Experience
- Customer Support
- Teamwork
- Finance
- Coaching
- Workforce Management
- Contact Center Operations
- Customer Service Management
- Telecommunication Services
- Team Motivation
- Call Monitoring
- Workforce Analytics
- Performance Improvement
Bogdan Ilinca Summary
- Bogdan Ilinca, based in Ploiești, PH, RO, is currently a Product and Innovation Lead at Mediatel Data. Bogdan Ilinca brings experience from previous roles at Mediatel Data and BCR. Bogdan Ilinca holds a 2009 - 2011 Master's degree - Management of Electronic Systems in Engineering @ Universitatea Petrol-Gaze din Ploiești. With a robust skill set that includes Business Process Improvement, Digital Strategy, Customer Loyalty, Sales, Training and more. Bogdan Ilinca has 1 emails on RocketReach.
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