2013 -
2014 IT Services Manager @ John Ferneley College
2012 -
2013 IT Services Technician @ John Ferneley College
Bobby Wallace Education
New College Nottingham
Computer Hardware & Networking Level 3 Advanced Diploma for IT Practitioners (Computer and Information Sciences and Support Services)
Bobby Wallace Skills
Strategy
Teamwork
3rd Line Support
Analytical Skills
2nd Line
Training Manuals
Service-Level Agreements (SLA)
Key Performance Indicators
Service Desk
ITIL
ITIL Certified
IT Service Management
Team Leadership
Project Management
Microsoft Office
Management
Leadership
Problem Management
Creative Problem Solving
Network Design
Virtual Private Network (VPN)
Storage Area Network (SAN)
Wide Area Network (WAN)
Wireless Networking
Computer Networking
Local Area Network (LAN)
IT Strategy
Product Delivery
System Administration
IT Infrastructure Management
IT Infrastructure Design
Cloud Computing
IT Security Policies
Disaster Recovery
Capacity Management
Troubleshooting
Virtualization
Windows Server
Active Directory
Team Management
Network Administration
Customer Service
Change Management
Organization Skills
Solution Implementation
Bobby Wallace Summary
Bobby Wallace, based in Nottingham, GB, is currently a Trust IT Lead at Mowbray Education Trust. Bobby Wallace brings experience from previous roles at John Ferneley College. Bobby Wallace holds a Computer Hardware & Networking Level 3 Advanced Diploma for IT Practitioners in Computer and Information Sciences and Support Services @ New College Nottingham. With a robust skill set that includes Strategy, Teamwork, 3rd Line Support, Analytical Skills, 2nd Line and more. Bobby Wallace has 2 emails on RocketReach.
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