Bobby Pillot Email & Phone Number

Vice President of Customer Support @ Innovation Associates

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Bobby Pillot Location

Orion charter Township, MI, US

Bobby Pillot Work

Vice President of Customer Support @ (January 2026 - Present)
Director of Robotics and Service Strategy @ (January 2025 - January 2026)
VP of Service - US E-Mobility @ (July 2022 - January 2025)
Executive Sponsor - ABB Encompass Black Professionals @ (November 2019 - January 2025)
Director of Auto OEM Products @ (January 2020 - July 2022)
Director of System Service @ (January 2019 - July 2020)
Director, Field Service and Technical Support @ (January 2010 - September 2017)
Field Service and Technical Support Manager @ (January 2007 - January 2010)
Robotic Programming Manager @ (January 2005 - January 2007)
Robotic Field Service Engineer @ (January 2000 - January 2005)

Bobby Pillot Education

MBA (Industrial Managment)
2004-2006
Illinois State University
Bachelors (Computer Systems/Industrial Managment)
1995-1999
Martin Luther King Highschool

Bobby Pillot Skills

Customer Engagement
Field Service Management
Negotiation
Customer Retention
Customer Service
Business Management
Customer Success
Defining Requirements
Skill Development
Training
Quality Control
Customer Experience
Customer Relationship Management (CRM)
Budgeting
P&L Management
Contact Centers
Project Management
Customer Satisfaction
Business Development
Technical Support
Troubleshooting
Business Case Preparation
Manufacturing
Engineering
Automation
Continuous Improvement
Lean Manufacturing
Process Improvement
Product Development
Automotive
PLC
Six Sigma
Build Strong Relationships
Business Relationship Management
Business Reviews
Business Strategy
Call Center Administration
Change Management
Client Relations
Communication
Contact Center Management
Contact Center Operations
Cross-functional Team Leadership
Customer Experience Management
Customer Interaction
Customer Journeys
Customer Loyalty
Customer Segmentation Strategy
Customer Service Management
Customer Service Operations
Customer Support
Customer-Focused Service
Embraces Change
Global Delivery
Global Services
Interpersonal Skills
Key Client Relationships
Key Performance Indicators
Leadership
Long-term Vision
Management
Market Analysis
Net Promoter Score
Operational Excellence
Operations Management
Presentations
Problem Solving
Project Delivery
Quarterly Reviews
Relationship Building
Relationship Development
Resource Allocation
Resource Optimization
Returns Management
Revenue Generation
Service Delivery
Soft Skills
Stakeholder Management
Strategic Initiatives
Strategic Planning
Strategic Thinking
Strategy
Team Management
Team Performance
Teamwork
Training Delivery
Vendor Management
Workable Solutions
Robotics
Java
Program Management
SQL

Bobby Pillot Summary

Bobby Pillot, based in Orion charter Township, MI, US, is currently a Vice President of Customer Support at iA. Bobby Pillot brings experience from previous roles at GCG, ABB E-mobility and ABB. Bobby Pillot holds a 2004 - 2006 MBA in Industrial Managment. With a robust skill set that includes Customer Engagement, Field Service Management, Negotiation, Customer Retention, Customer Service and more. Bobby Pillot has 3 emails and 1 mobile phone numbers on RocketReach.