Enterprise Customer Success Manager @ (November 2022 - August 2024)
Enterprise Customer Success Consultant @ (May 2021 - November 2022)
Customer Success Consultant @ (October 2019 - May 2021)
Project Manager @ (January 2018 - October 2019)
Senior Account Service Advisor @ (July 2015 - December 2017)
Account Service Advisor @ (May 2014 - June 2015)
Bobby McKenna Education
The University of Sheffield
Bachelor's Degree (History)
2010-2013
Frome Community Colllege 2004-2009
Highbury Grove 2002-2004
Bobby McKenna Skills
CSM
Client Presentation
Communication
Customer Engagement
Customer Retention
Customer Satisfaction
Customer Service
Employee Engagement
Employee Surveys
Executive Relationships
HR Consulting
Leadership Development
Management Consulting
Net Promoter Score
Product Adoption
Project Management
Recruitment Marketing
Research
Software as a Service (SaaS)
Strategic Insights
Teamwork
Microsoft Word
English
Bobby McKenna Summary
Bobby McKenna, based in London, GB, is currently a Enterprise Customer Success Manager at Watershed. Bobby McKenna brings experience from previous roles at Handshake, Peakon, a Workday company and Korn Ferry. Bobby McKenna holds a 2010 - 2013 Bachelor's Degree in History @ The University of Sheffield. With a robust skill set that includes CSM, Client Presentation, Communication, Customer Engagement, Customer Retention and more. Bobby McKenna has 1 emails on RocketReach.
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