Senior Solutions Architect, Team Lead @ (June 2023 - Present)
Professional Services Consultant @ (June 2022 - Present)
Director - Digital Service Management @ (February 2021 - June 2022)
Director - IT Service Desk @ (June 2016 - February 2021)
Assistant Director - IT Help Desk @ (July 2012 - July 2016)
Desktop Support Technician @ (June 2008 - May 2012)
Helpdesk Technician @ (May 2006 - June 2008)
Bobby Lott Education
Utah Valley University
Bachelor’s Degree (Computer/Information Technology Administration and Management)
2014
Bobby Lott Skills
Active Directory
Agile Methodologies
Analysis
Artificial Intelligence (AI)
Atlassian Suite
Client Relations
Computer Hardware
Computer Hardware Troubleshooting
Computer Maintenance
Computer Repair
Confluence
Customer Service
Customer Support
Hardware
Help Desk Support
Higher Education
IT Consulting
IT Hardware Support
IT Project Implementation
IT Service Management
Jira
Jira Service Desk
Knowledge Management
LiveChat ChatBot
Microsoft Excel
Microsoft Office
OS X
Online Support
Product Management
Professional Services
Project Management
Public Speaking
Research
Scrum
Self-Service Solutions
Software Documentation
Software Installation
Software Support
Solution Architecture
Strategy
Student Affairs
Student Success
System Administration
Teaching
Team Leadership
Team Management
Technical Product Management
Technical Support
Training
Troubleshooting
Windows
Windows 7
Technology Management
Bobby Lott Summary
Bobby Lott, based in Orem, UT, US, is currently a Senior Solutions Architect, Team Lead at Isos Technology. Bobby Lott brings experience from previous roles at Isos Technology and Utah Valley University. Bobby Lott holds a Bachelor’s Degree in Computer/Information Technology Administration and Management @ Utah Valley University. With a robust skill set that includes Active Directory, Agile Methodologies, Analysis, Artificial Intelligence (AI), Atlassian Suite and more. Bobby Lott has 1 emails and 1 mobile phone numbers on RocketReach.
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