Service Desk Specialist II @ (March 2024 - June 2024)
Collections Specialist @ (October 2023 - March 2024)
Lead, Internet and Voice @ (May 2022 - October 2023)
Rep 1, Cust Svc Internet and Voice @ (September 2020 - May 2022)
Security Officer @ (May 2019 - August 2020)
CE 1, Cust Exp Rep (Repair) @ (April 2015 - September 2015)
Correctional Officer @ (July 2014 - April 2015)
CCR II - Tech Support @ (September 2013 - May 2014)
Customer Service Representative @ (July 2013 - September 2013)
CCR II - Tech Support @ (June 2012 - July 2013)
Crew Member @ (February 2012 - March 2012)
Customer Support Representative @ (December 2011 - January 2012)
Receiving Associate @ (November 2011 - November 2011)
Airline Cleaner @ (May 2011 - June 2011)
Intern @ (January 2011 - April 2011)
Secretary @ East Liverpool High School (August 2008 - June 2009)
Bobby Dawson Education
Ohio Valley College of Technology
AAB (Computer Hardware and )
2009-2011
University of Maryland Global Campus
Bachelor of Science - BS (Cybersecurity Technology)
2023
Bobby Dawson Skills
Computer Repair
Microsoft Office
Computer Hardware
System Building
Troubleshooting
Windows
Word
Excel
PowerPoint
Microsoft Word
Servers
Microsoft Excel
Technical Support
Billing Systems
Software Documentation
System Administration
Data Entry
Customer Service
Outlook
Mac
Networking
Management
Customer Satisfaction
Access
Teamwork
Social Networking
Databases
System Deployment
Time Management
Information Technology
Windows 7
Visio
Call Centers
Lotus Notes
XP
Business Management
Bobby Dawson Summary
Bobby Dawson, based in Strongsville, OH, US, is currently a Service Desk Specialist III at Cleveland Clinic. Bobby Dawson brings experience from previous roles at Koncepp, Cleveland Clinic, Discover Financial Services and Spectrum. Bobby Dawson holds a 2009 - 2011 AAB in Computer Hardware and @ Ohio Valley College of Technology. With a robust skill set that includes Computer Repair, Microsoft Office, Computer Hardware, System Building, Troubleshooting and more. Bobby Dawson has 5 emails and 4 mobile phone numbers on RocketReach.
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