Bobbi Green Email & Phone Number
Director of Business Operations @ Zillow Home Loans, LLC
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Bobbi Green Location
- Charlotte, NC, US
Bobbi Green Work
- 2025 -now Director of Business Operations @
- 2021 -2025 Sr. Director Call Center Strategy @
- 2019 -2021 Sr. Director, Product - Offline Experience @
- 2018 -2021 Sr. Director, Mortgage Experience @
- 2015 -2018 Sr. Director of Call Center Technology @
- 2012 -2015 Sr. Manager Contact Center Strategy @
- 1998 -2012 Sr. Director of Customer Care @
- 2004 -2004 Contact Center Integration Leader @ ServiceMagic/LendingTree
- 1997 -1998 Credit Card Services Representative @
Bobbi Green Education
- Niagara University
(Business Administration / Hotel & Restaraunt Mgmt)
1991-1993
Bobbi Green Skills
- Contact Centers
- Call Centers
- Genesys
- CRM
- Leadership
- Integration
- Project Management
- Avaya
- IVR
- Vendor Management
- Cisco Call Manager
- Call Routing
- Customer Experience
- Relationship Management
- Workforce Management
- Credit
- Analytics
- Customer Retention
- SaaS
- Management
- Routing
- Telephony
- CTI
- Customer Acquisition
- Outsourcing
- Salesforce.com
- VoIP
- Professional Services
- ACD
- Customer Satisfaction
- Account Management
- Genesys Speech Analytics
- Predictive Dialers
- Lead Management
- Workflow Management Systems
- Program Implementation
- Strategic Planning
- Solution Development
- Customer Interaction Management
- Avaya Technologies
- Customer Relationship Management (CRM)
- Capital
- Microsoft Word
- Public Speaking
- Mortgage
- Services
- Financial Services
- Customer Relationship Management Crm
- Technology
- Microsoft Excel
- Customer Service
- Business Analysis
- Business Workflows
- NICE
- Contact Center Technology
- Strategy
- Business Process
- Business Process Improvement
- Contact Management
- Customer Relationship Management
Bobbi Green Summary
- Bobbi Green, based in Charlotte, NC, US, is currently a Director of Business Operations at Zillow Home Loans, LLC. Bobbi Green brings experience from previous roles at Zillow Home Loans, LLC, LendingTree and Wyndham Capital Mortgage. Bobbi Green holds a 1991 - 1993 Niagara University. With a robust skill set that includes Contact Centers, Call Centers, Genesys, CRM, Leadership and more. Bobbi Green has 1 emails and 1 mobile phone numbers on RocketReach.
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