Bobbi Green Email & Phone Number
Director of Business Operations @ Zillow Home Loans, LLC
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Bobbi Green Location
- Charlotte, NC, US
Bobbi Green Work
- Director of Business Operations @ (February 2025 - Present)
- Sr. Director Call Center Strategy @ (February 2021 - July 2025)
- Sr. Director, Product - Offline Experience @ (January 2019 - February 2021)
- Sr. Director, Mortgage Experience @ (September 2018 - February 2021)
- Sr. Director of Call Center Technology @ (November 2015 - August 2018)
- Sr. Manager Contact Center Strategy @ (June 2012 - October 2015)
- Sr. Director of Customer Care @ (September 1998 - June 2012)
- Contact Center Integration Leader @ ServiceMagic/LendingTree (January 2004 - December 2004)
- Credit Card Services Representative @ (July 1997 - September 1998)
Bobbi Green Education
- Niagara University
(Business Administration / Hotel & Restaraunt Mgmt)
1991-1993
Bobbi Green Skills
- Contact Centers
- Call Centers
- Genesys
- CRM
- Leadership
- Integration
- Project Management
- Avaya
- IVR
- Vendor Management
- Cisco Call Manager
- Call Routing
- Customer Experience
- Relationship Management
- Workforce Management
- Credit
- Analytics
- Customer Retention
- SaaS
- Management
- Routing
- Telephony
- CTI
- Customer Acquisition
- Outsourcing
- Salesforce.com
- VoIP
- Professional Services
- ACD
- Customer Satisfaction
- Account Management
- Genesys Speech Analytics
- Predictive Dialers
- Lead Management
- Workflow Management Systems
- Program Implementation
- Strategic Planning
- Solution Development
- Customer Interaction Management
- Avaya Technologies
- Customer Relationship Management (CRM)
- Capital
- Microsoft Word
- Public Speaking
- Mortgage
- Services
- Financial Services
- Customer Relationship Management Crm
- Technology
- Microsoft Excel
- Customer Service
- Business Analysis
- Business Workflows
- NICE
- Contact Center Technology
- Strategy
- Business Process
- Business Process Improvement
- Contact Management
- Customer Relationship Management
Bobbi Green Summary
- Bobbi Green, based in Charlotte, NC, US, is currently a Director of Business Operations at Zillow Home Loans, LLC. Bobbi Green brings experience from previous roles at Zillow Home Loans, LLC, LendingTree and Wyndham Capital Mortgage. Bobbi Green holds a 1991 - 1993 Niagara University. With a robust skill set that includes Contact Centers, Call Centers, Genesys, CRM, Leadership and more. Bobbi Green has 1 emails and 1 mobile phone numbers on RocketReach.
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