2006 -2011 Executive Director – Professional Services @ TMG HEALTH, A COGNIZANT COMPANY
1998 -2006 Senior Principal @ eLoyalty Incorporated
1997 -1998 Senior Business Analyst @ Alltel Information Services Incorporated
1993 -1997 Assistant Vice President (Process Innovation Group) @ Fleet Bank, Incorporated/ NatWest Bank, N.A.
Bob Wheatley Education
Marywood University
Master of Business Administration (M.B.A.) (Finance and Investment)
Misericordia University
Bachelor's Degree (Business Administration and Management)
Bob Wheatley Skills
Project Planning
Direct Sales
Customer Satisfaction
Client Liaison
Training
Financial Analysis
People Development
Customer Experience
Project Coordination
Contract Negotiation
Decision-Making
Strategic Leadership
Business Development
Customer Relationship Management (CRM)
Business requirements facilitation and documentation
Software applications development and development lifecycle
Work Process Development and Optimization
Systems Thinking
Development & delivery of training
Telecommunications Overview and IVR scripting
Strategic Planning
Business Case Production
Workshop Facilitation
Portfolio, Program and Project Management
Test case development, execution and management
Quality Management and Continuous Improvement
Customer Contact Center Implementation and Operations
Change Management
Business Strategy
Management Consulting
Strategy
Program Management
Outsourcing
Cross-functional Team Leadership
Process Improvement
Leadership
Management
Integration
Business Analysis
Project Management
Team Building
Business Process Improvement
Vendor Management
Bob Wheatley Summary
Bob Wheatley, based in Charlotte, NC, US, is currently a Senior Project and Program Manager at Perficient. Bob Wheatley brings experience from previous roles at Pathways Consulting Group, TMG HEALTH, A COGNIZANT COMPANY and PRESCRIPTION ADVISORY SERVICES & TECHNOLOGY (P.A.S.T.). Bob Wheatley holds a Master of Business Administration (M.B.A.) in Finance and Investment @ Marywood University. With a robust skill set that includes Project Planning, Direct Sales, Customer Satisfaction, Client Liaison, Training and more. Bob Wheatley has 2 emails and 1 mobile phone numbers on RocketReach.
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