Bob Tomer Email & Phone Number
Founder and Principal Consultant
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Bob Tomer Location
- Cranberry Township, PA, US
Bob Tomer Work
- Founder and Principal Consultant @ BridgeOps Advisory, LLC (October 2025 - Present)
- Vice President @ (September 2023 - December 2025)
- Director @ (June 2022 - September 2023)
- Process Excellence Principal Manager @ (July 2019 - June 2022)
- Senior Contact Center Manager @ (August 2018 - July 2019)
- Call Center Manager @ (May 2006 - August 2018)
- Temporary Global Assignment - Business Process Expert @ (January 2017 - April 2017)
- Service Center Senior Consultant @ (March 2003 - May 2006)
- Service Center Manager @ (August 1996 - February 2003)
- Claim Information Manager @ (April 1993 - July 1996)
- Claim Representative @ (January 1990 - January 1992)
Bob Tomer Education
- Indiana University of Pennsylvania
Bachelor of Science - BS (Human Resources Management and Services)
1986-1990
Bob Tomer Skills
- Team Management
- Performance Improvement
- Operational Improvement
- Operational Excellence
- Customer-Focused Service
- Business Engagement
- Contact Center Management
- Communication
- Business Transformation
- Strategy
- Culture Change
- Lean Six Sigma
- Shingo
- Leadership
- Business Process Improvement
- Operations Management
- Process Improvement
- Call Centers
- Insurance
- Strategic Planning
- Analysis
- Call Center
- Recruiting
- Customer Satisfaction
- Forecasting
- Vendor Management
- Six Sigma
- Workforce Planning
- Budgets
- Customer Retention
- Outsourcing
- Claims Management
- Analytical Skills
- Performance Management
- Risk Management
- Business Development
- Customer Service
- Team Building
- Training
- Employee Training
- Employee Relations
- Coaching
- Executive Management
- Interviews
- Negotiation
- Claim
- New Business Development
Bob Tomer Summary
- Bob Tomer, based in Cranberry Township, PA, US, is currently a Founder and Principal Consultant at BridgeOps Advisory, LLC. Bob Tomer brings experience from previous roles at Sedgwick and Liberty Mutual Insurance. Bob Tomer holds a 1986 - 1990 Bachelor of Science - BS in Human Resources Management and Services @ Indiana University of Pennsylvania. With a robust skill set that includes Team Management, Performance Improvement, Operational Improvement, Operational Excellence, Customer-Focused Service and more. Bob Tomer has 2 emails and 1 mobile phone numbers on RocketReach.
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