Bob McDonald Email & Phone Number
Vice President, CRM Experience @ IBM
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Bob McDonald Location
- Lynnfield, MA, US
Bob McDonald Work
- Vice President, CRM Experience @ (August 2020 - Present)
- Vice President, Support Transformation, Training and Globalization @ (January 2016 - August 2020)
- Vice President, Asset Management @ (January 2013 - January 2016)
- Vice President, Ibm Software Services for Lotus @ (April 2010 - January 2013)
- Vice President, Ibm and Lotus Technical Support @ (October 2007 - July 2011)
- Multiple Executive Positions Across Ibm and Lotus Support @ (December 1995 - September 2007)
- Director, Technical Support @ Stream Global Services (January 1993 - January 1995)
- Inside Sales @ (January 1984 - January 1986)
Bob McDonald Education
- Salem State University
Bachelor of Science (Business Administration)
1978-1982
Bob McDonald Skills
- IT Strategy
- Solution Selling
- Enterprise Content Management
- Capital Budgeting
- Consulting
- Requirements Analysis
- SDLC
- IT Outsourcing
- Operating Budgets
- Customer Satisfaction
- CRM
- Business Analysis
- Agile Methodologies
- Vendor Management
- Sales Enablement
- Strategy
- Oracle
- Virtualization
- Middleware
- Enterprise Architecture
- Professional Services
- IT Operations
- Strategic Leadership
- Program Management
- Business Process
- Product Management
- Disaster Recovery
- Go to Market Strategy
- Enterprise Software
- Storage
- Business Intelligence
- Technical Support
- Business Alliances
- Business Process Improvement
- SaaS
- Teamwork
- Business Strategy
- Security
- SOA
- Pre Sales
- Service Delivery
- Software Project Management
- Cloud Computing
- Architecture
- VMware
- Solution Architecture
- Integration
- IT Management
- Lotus
- IT Service Management
Bob McDonald Summary
- Bob McDonald, based in Lynnfield, MA, US, is currently a Vice President, CRM Experience at Ibm. Bob McDonald brings experience from previous roles at Ibm. Bob McDonald holds a 1978 - 1982 Bachelor of Science in Business Administration @ Salem State University. With a robust skill set that includes IT Strategy, Solution Selling, Enterprise Content Management, Capital Budgeting, Consulting and more. Bob McDonald has 3 emails and 3 mobile phone numbers on RocketReach.
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