Bob Liu Email
Head of Customer Service @ Dida
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Bob Liu Location
- China
Bob Liu Work
- 2025 -now Head of Customer Service @
- 2022 -2025 Operation director of contact center @
- 2021 -2022 Head of customer service operations @
- 2021 -2021 Head of Service Operation Center @
- 2018 -2021 Senior Manager of System and Process Optimization @
- 2013 -2018 Senior Manager of Customer Service @
- 2012 -2013 Contact Center Architect @
- 2008 -2012 Manager of Technical Support @
- 2007 -2008 Level 2 technical support engineer @
- 2004 -2007 Level 2 technical support engineer @
Bob Liu Education
- University of Wollongong
Master (Internet Technology)
2002-2003 - 西北工业大学
学士 (电子信息工程)
1997-2001
Bob Liu Skills
- Cloud Computing
- SIP
- Pre-sales
- VoIP
- Unix
- Unified Communications
- TCP/IP
- Linux
- Solaris
- Enterprise Software
- Integration
- IVR
- Solution Architecture
- Microsoft SQL Server
- Virtualization
- 管理人员
- 服务交付
- 项目管理
- 客户关系管理
- 供应商管理
- 云计算
- 统一通信
- 团队管理
- 综合
- 售前服务
- 技术支持
- Service Delivery
- IP
- 互动式语音应答
- 企业级软件
- 会话发起协议
- 解决方案架构
- 网络电话
- 虚拟化
- Technical Support
- CRM
- Contact Centers
- Customer Service
- Software Development
- Public Speaking
- Pre Sales
- Strategic Planning
Bob Liu Summary
- Bob Liu, based in China, is currently a Head of Customer Service at Dida. Bob Liu brings experience from previous roles at China Gas Holdings Ltd, 阿维塔科技, 途虎养车 and 捷信. Bob Liu holds a 2002 - 2003 Master in Internet Technology @ University of Wollongong. With a robust skill set that includes Cloud Computing, SIP, Pre-sales, VoIP, Unix and more. Bob Liu has 2 emails on RocketReach.
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