Bob Langer Email
Network Operations Manager @ Vincent Communication and Controls Ltd.
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Bob Langer Location
- Ottawa, ON, CA
Bob Langer Work
- Network Operations Manager @ (June 2020 - Present)
- Manager, Shared Desk @ 80024Support.com (January 2017 - April 2020)
- Manager, Support Services - NorthStar @ (August 2016 - November 2016)
- Senior Manager, SMB Customer Care @ (September 2014 - November 2015)
- Consultant @ (April 2014 - September 2014)
- Technician @ Around The Clock I.T. Solutions (February 2013 - May 2014)
- Senior Manager Global Customer Care @ Rovi Corporation (January 2011 - June 2011)
- Training Manager @ Sonic Solutions (July 2006 - January 2007)
- Technical Writer and Trainer @ Sonic Solutions (July 2005 - January 2007)
- Technical Writer @ Sonic Solutions (July 2004 - January 2007)
- Advanced Technical Support Representative @ Sonic Solutions (August 2003 - January 2007)
Bob Langer Education
- University of Arizona
Master's degree (Physics)
1992-1995 - Michigan Technological University
BS (Physics)
1988-1992 - Marinette Senior High
Bob Langer Skills
- Analytical Skills
- Business Analysis
- Business Process Improvement
- CRM
- Call Center Development
- Change Management
- Channel Optimization
- Client Relations
- Contact Centers
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Documentation
- Employee Learning & Development
- Employee Training
- Incident Management
- Infrastructure
- Interpersonal Skills
- Leadership
- Management
- Microsoft Office
- Mobile Devices
- Operations Management
- Outsourcing
- People Management
- Performance Reviews
- Problem Solving
- Program Management
- Project Management
- Salesforce.com
- Service Delivery
- Six Sigma
- Strategic Partnerships
- Strategic Planning
- Strategic Thinking
- Team Building
- Team Leadership
- Team Management
- Technical Support
- Technical Writing
- Telecommunications
- Training
- Training & Development
- Training Delivery
- Troubleshooting
- Vendor Management
Bob Langer Summary
- Bob Langer, based in Ottawa, ON, CA, is currently a Network Operations Manager at Vincent Communication and Controls Ltd.. Bob Langer brings experience from previous roles at 80024Support.com, Harris Computer and AVG Technologies. Bob Langer holds a 1992 - 1995 Master's degree in Physics @ University of Arizona. With a robust skill set that includes Analytical Skills, Business Analysis, Business Process Improvement, CRM, Call Center Development and more. Bob Langer has 2 emails on RocketReach.
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Top Vincent Communication and Controls Ltd. Employees
Chris Blair
Sales Account Executive
Grande Prairie, AB, CA
S. Saifullah
Managing Director
Bangladesh
Heather Maloney
Human Resources Coordinator
Grande Prairie, AB, CA
Bob Langer
Network Operations Manager
Ottawa, ON, CA
Ryan Forrest
Communications Technician
British Columbia, Canada
Eric Vincent
Telecommunications Technician
Fresno, CA, US
Jay Banocnoc
Vehicle Installation Technician
British Columbia, Canada
Justin Roach
Fiber Division Manager
Nanaimo, BC, CA
Elisabeth Dzenkiw
Rental Coordinator
Grande Prairie, AB, CA
Joel Beaulieu
Network Operations Center Technician
Grande Prairie, AB, CA
Isabell Kameka
Project Manager
Grande Prairie, AB, CA
Brenda Swanston
Administrative Coordinator
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