Bob Holbrooks Email & Phone Number
Vice President of Customer Success @ AICRETE
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Bob Holbrooks Location
- Columbus, OH, US
Bob Holbrooks Work
- Vice President of Customer Success @ (January 2025 - Present)
- Vice President, Support Services @ (October 2022 - May 2024)
- Vice President, North America Operations @ (July 2021 - October 2022)
- Director of Operations, Plant Automation Solutions @ (August 2018 - July 2021)
- Business Unit Leader - Precast Automation (North America) @ (August 2017 - August 2018)
- Global Batch Services Manager @ (November 2014 - August 2017)
- Batch Services Manager (North America) @ (March 2010 - November 2014)
- Batch Services Supervisor @ (December 2007 - March 2010)
- Batch Service - Senior Specialist @ (December 2004 - December 2007)
- Batch Service Specialist @ (August 2000 - December 2004)
Bob Holbrooks Education
- The Ohio State University
Bachelor of Science (BS) (Educational/Instructional Technology)
1996-2001
Bob Holbrooks Skills
- Account Management
- Analytical Skills
- Automation
- Budget Management
- Budgeting
- Build Strong Relationships
- Business Process Improvement
- Business Systems
- Capacity Planning
- Change Management
- Client Onboarding
- Coaching
- Collaborative Problem Solving
- Communication
- Concrete
- Contact Center Strategy
- Contact Centers
- Continuous Improvement
- Control Systems Design
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Advocacy
- Customer Onboarding
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Customer Success
- Customer Support
- Data Analysis
- Data-driven Decision Making
- Electrical Wiring
- Employee Learning & Development
- End User Training
- Executive Leadership
- Executive-level Communication
- Financial Performance
- Genesys Cloud
- Global Customer Service
- Global Management
- Global Service Management
- Go-to-Market Strategy
- Help Desk Support
- IT Operations Management
- Industrial Automation
- Industrial Control
- Integration
- Issue Management
- Key Performance Indicators
- Leadership
- Management
- Mergers & Acquisitions (M&A)
- Microsoft Power BI
- Mobile Technology
- Negotiation
- Objectives and Key Results (OKRs)
- Operating Budgets
- Operational Excellence
- Operations Management
- Organization Re-structuring
- Organizational Development
- P&L Management
- Performance Management
- Performance Metrics
- Problem Solving
- Process Automation
- Process Improvement
- Product Adoption
- Product Evolution
- Product Management
- Project Management
- Ready Mix Concrete
- Relationship Building
- Sales
- Salesforce Community Cloud
- Salesforce Service Cloud
- Salesforce.com
- Servant Leadership
- Service Levels
- Service-Level Agreements (SLA)
- Smartsheet
- Software Development
- Software Documentation
- Software Implementation
- Software Implementation Management
- Software Installation
- Software as a Service (SaaS)
- Strategic Accounts
- Strategic Leadership
- Strategic Planning
- Strategic Vision
- Strategy Implementation
- Support Engineers
- System Install
- Team Building
- Team Performance
- Technical Leadership
- Technical Support
- Troubleshooting
- Strategy
Bob Holbrooks Summary
- Bob Holbrooks, based in Columbus, OH, US, is currently a Vice President of Customer Success at AICRETE. Bob Holbrooks brings experience from previous roles at Command Alkon. Bob Holbrooks holds a 1996 - 2001 Bachelor of Science (BS) in Educational/Instructional Technology @ The Ohio State University. With a robust skill set that includes Account Management, Analytical Skills, Automation, Budget Management, Budgeting and more. Bob Holbrooks has 1 emails and 1 mobile phone numbers on RocketReach.
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