2010 -2014 IT Continual Service Improvement Consultant @
2006 -2010 Service Desk Manager @
1998 -2006 Manager IT Service Management @
1998 -1998 System Analyst II @
1988 -1998 System Administrator and Network Support and Office Instructor and Senior Component Evaluator @
Bob Grimm Education
University of Phoenix 2004-2006
Bob Grimm Skills
Troubleshooting
Networking
ITIL
Servers
Disaster Recovery
Process Improvement
Retail
Quality Assurance
Network Administration
Program Management
Management
IT Service Management
Help Desk Support
Vendor Management
Access
Incident Management
Change Management
Integration
Business Intelligence
Business Process
Information Technology
Project Management
Business Process Improvement
Technical Support
Microsoft Office
Leadership
Bob Grimm Summary
Bob Grimm, based in Concord, NC, US, is currently a Manager of IT at NGK Ceramics USA, Inc.. Bob Grimm brings experience from previous roles at NGK Automotive Ceramics USA, Inc., RNAV Consulting, Family Dollar Store and Family Dollar. Bob Grimm holds a 2004 - 2006 University of Phoenix. With a robust skill set that includes Troubleshooting, Networking, ITIL, Servers, Disaster Recovery and more. Bob Grimm has 4 emails and 4 mobile phone numbers on RocketReach.
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