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Bob Chapp Location
Detroit, MI, US
Bob Chapp Work
2026 -now Sr. Vice President of Operations @
2022 -2026 Vice President Managed Services @
2021 -2022 Vice President - Service Desk @
2009 -2021 Sr. Director, Service Desk @
2001 -2009 Helpdesk Manager @
1996 -1998 Helpdesk Manager @
Bob Chapp Education
Wayne State University
(General Studies)
1991-1997
St. Clement 1988-1991
Bob Chapp Skills
IT Service Management
Managed Services
Service Desk
ITIL
Incident Management
Information Technology
Management
Service Desk Management
Service Delivery
Customer Service
Pre-sales
Help Desk Support
Leadership
Active Directory
Problem Management
Technical Support
Virtualization
Call Centers
VPN
ITIL Service Strategy
VMware
Service Level Management
Windows Server
Business Services
Service Design
Windows 7
IT Operations
Service Operation
HDI
Firewalls
CSI
Service Transition
IT Financial Management
Information Security
Operations Management
Customer-focused Service
Customer Focused Service
Services
Pre Sales
Public Speaking
Technology
Marketing Strategy
Troubleshooting
Service Management
Business Analysis
VAR
Sales
IT Strategy
ITIL Certified
Digital Transformation
Budgeting and Forecasting
Hydronics
HVAC
Communication
Budgeting
Disaster Recovery
Plumbing
Business Strategy
MSP
IT Governance
Fire Protection
Continuous Improvement
Windows 10
Customer Value Proposition
IT Management
Bob Chapp Summary
Bob Chapp, based in Detroit, MI, US, is currently a Sr. Vice President of Operations at Rhodian Group. Bob Chapp brings experience from previous roles at Ascend Technologies, CenterGrid, Logicalis (formerly Netarx) and Analysts International. Bob Chapp holds a 1991 - 1997 Wayne State University. With a robust skill set that includes IT Service Management, Managed Services, Service Desk, ITIL, Incident Management and more. Bob Chapp has 3 emails and 1 mobile phone numbers on RocketReach.
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