Bob Caston Email & Phone Number

Bob Caston Work

• Senior Workforce Management Analyst @ Gateway Mortgage (June 2020 - Present)
• Consultant @ BridgepointeCX (May 2018 - December 2018)
• Senior Client Services Consultant @ Calabrio, Inc. (April 2014 - April 2018)
• Global Director Workforce Management @ Harte Hanks (August 2010 - January 2011)
• Regional Director - WFM @ APAC Customer Services (August 2009 - August 2010)
• Sbu Manager @ Acs, a Xerox Company (January 2008 - August 2009)
• Business Analyst @ Hotels.com (March 2007 - February 2008)
• Business Consultant @ Vertex Data Science (January 2006 - January 2006)
• Center Director @ Aegis Communications (October 2000 - June 2005)
• Director, Call Center Operations @ EduCap (January 2005 - January 2005)
• Manager, Telecommunications Support and Planning @ Alliance Data (February 1998 - October 2000)
• Business Development Manager @ Cornerstone Integrated Services (December 1996 - February 1998)
• Scheduling Manager @ BerylHealth, a Stericycle Communication Solutions Company (January 1996 - January 1996)
• Operations Center Manager @ First USA (January 1993 - January 1995)