Bob Capone Email & Phone Number
Information Technology Service Desk Manager @ Demoulas Super Markets, Inc.
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Bob Capone Location
- Boston, MA, US
Bob Capone Work
- 2024 -now Information Technology Service Desk Manager @
- 2023 -2024 IT Manager End User Services @
- 2021 -2023 IT Service Center Manager @
- 2015 -2021 IT Service Center and Technical Support Project Manager @
- 2013 -2015 Project Manager @
- 2012 -2013 Media Support Specialist, IT Division @
- 2006 -2012 Technical Consultant @ MVP Multi Media and Consulting Services
- 1998 -2006 Director of Telecommunications @
- 1985 -1998 Manager Voice and Data Services @ National Medical Care
Bob Capone Education
- Harvard University Division of Continuing Education
Information Technology Project Management
2013-2020 - Cisco Training
System, Networking, and LAN/WAN Management/Manager
- Salem State College
Business Administration and Management, General
- IBM Training
Computer Systems Networking and Telecommunications
- Northeastern University
Computer Science
Bob Capone Skills
- Account Management
- IT Management
- Customer Service Operations
- Analytical Skills
- Change Management
- Project Portfolio Management
- Data Centers
- Business Process Improvement
- Vendor Management
- Customer Support
- Infrastructure
- Communication
- Service Delivery
- Incident Management
- Budgeting
- Help Desk Support
- Service Desk
- Escalation
- Customer Satisfaction
- Customer Experience
- Coaching & Mentoring
- Business Case Preparation
- Customer Service
- Windows 7
- Integration
- Management
- Networking
- Operating Systems
- IP
- Technical Support
- Telecommunications
- Software Installation
- Project Management
- Troubleshooting
- Security
- Consulting
- System Administration
- Leadership
- Process Improvement
- Program Management
- SharePoint
- Technology
- Business Analysis
- Instructional Technology
- Education
- Technical Requirements
- Student Affairs
- Support
- Microsoft Office
- Social Media Marketing
- Services
Bob Capone Summary
- Bob Capone, based in Boston, MA, US, is currently a Information Technology Service Desk Manager at Demoulas Super Markets, Inc.. Bob Capone brings experience from previous roles at Endicott College, WestEd and Harvard Graduate School of Education. Bob Capone holds a 2013 - 2020 Information Technology Project Management @ Harvard University Division of Continuing Education. With a robust skill set that includes Account Management, IT Management, Customer Service Operations, Analytical Skills, Change Management and more. Bob Capone has 1 emails and 2 mobile phone numbers on RocketReach.
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