BMO Technology Stack

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

Dell EMC Hardware is a data management solutions and storage software suite designed for cloud environments. These products enable users to store, manage, protect, and analyze data in a multi-cloud environment, optimize IT infrastructure including servers, storage, data protection, converged and hyper-converged solutions as well as securely deploy applications on a public cloud.

Oracle StorageTek helps its customers to use offline storage to protect crucial data from cyberattacks.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

PHP: Hypertext Preprocessor is a server-side scripting language designed for Web development, but also used as a general-purpose programming language. PHP code may be embedded into HTML code, or it can be used in combination with various web template systems, web content management systems, and web frameworks.

Tivoli Remote Control gives organizations tools that include central logging, video session capture, and full data stream encryption to let organization view and control remote desktops and workstations anywhere on their network.

Wireshark is a network protocol analyzer for Unix and Windows.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Splunk's operational intelligence platform helps unearth intelligent insights from machine data.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

WebSite X5 is the best software to create websites saving time and effort.

Wire is a secure messaging & collaboration tool for businesses with end-to-end encryption, group chats, video & voice calls, file sharing and screen sharing.