B&M Solutions Information

Company B&M Solutions is a provider of services and solutions for optimizing business processes based on artificial intelligence technology. This technology has not only become available for small and medium-sized businesses, but has developed very strongly from 2020-2023. Unlike typical scripts and chatbots, our virtual employee will become an indispensable assistant in customer service, sales, marketing and other processes. We offer a web service that can be connected via API to the client's website. We offer integration capabilities with various platforms, including Telegram, WhatsApp, and Facebook Messenger. We handle the integration of this technology into the client's website. We customize operations across multiple channels and maintain a shared history for customers across these channels. The bot operates asynchronously; that is, it can communicate simultaneously with several hundred customers. The bot's capacity is tailored to the customer's requirements. The bot supports work in many languages, including English, Polish, German, Spanish, and Portuguese. It's important to highlight our capability to adopt a comprehensive approach to meet the client's needs. This means that it is possible to build a bot from several specialized bots, thereby further increasing the efficiency of the implemented AI-based technology.